Digital Banking Advisor — Client-Centric Growth & Solutions

RBC; Sundridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

RBC Canada is seeking a client-focused banking professional to support daily financial transactions and provide guidance on everyday banking, credit, and investments. You will educate clients, demonstrate digital tools, and refer opportunities to specialists as needed.

The role emphasizes strong relationship-building, problem-solving, and a willingness to work across branches and community settings to deliver exceptional customer experiences.

Qualifications

• Mutual Funds accreditation or equivalent in Canada.
• Strong client-first attitude with target-driven mindset.
• Solid problem-solving and relationship-building skills.
• Proficient with digital banking and devices.
• Availability to work all open business hours.
• Flexible and eager to learn in a fast-paced environment.

Responsibilities

• Engage with clients in-branch and locally to uncover banking needs.
• Educate clients and demonstrate digital banking tools.
• Assist with a full range of financial transactions and referrals.
• Listen actively to understand individual client needs.
• Resolve banking issues and prevent recurrence.
• Build relationships with partners to maximize opportunities.

Skills

Mutual Funds

Client focus

Problem solving

Digital literacy

Availability

Adaptability

Job description

RBC Canada is seeking a client-focused banking professional to support daily financial transactions and provide guidance on everyday banking, credit, and investments. You will educate clients, demonstrate digital tools, and refer opportunities to specialists as needed.

The role emphasizes strong relationship-building, problem-solving, and a willingness to work across branches and community settings to deliver exceptional customer experiences.