Banking Client Advisor – Digital Banking & Guidance

RBC; West Nipissing; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Total rewards program

Career advancement opportunities

Sales training and development

Supportive team environment

Job summary

RBC is hiring for future opportunities in the Muskoka North region. As an RBC ambassador, you’ll guide clients through everyday banking, demonstrate digital tools, onboard new clients, and refer complex opportunities to specialists. Your work helps create meaningful experiences that drive satisfaction and loyalty.

You will proactively engage clients, educate them, and leverage partnerships to maximize opportunities while maintaining high service standards across 37.5 hours per week.

Qualifications

• Demonstrated passion for putting clients first in a fast-paced sales environment.
• Strong problem-solving and people skills to build relationships with clients.

Responsibilities

• Engage with clients in-branch and in the community to uncover banking needs and sales opportunities.
• Educate clients about digital banking and deliver memorable experiences.
• Assist with a full range of financial transactions and respond to inquiries.
• Listen actively to understand client needs and resolve issues promptly.
• Collaborate with partners to leverage opportunities and referrals.

Skills

Client discovery

Digital literacy

Adaptability

Communication

Relationship building

Sales orientation

Problem solving

Job description

RBC is hiring for future opportunities in the Muskoka North region. As an RBC ambassador, you’ll guide clients through everyday banking, demonstrate digital tools, onboard new clients, and refer complex opportunities to specialists. Your work helps create meaningful experiences that drive satisfaction and loyalty.

You will proactively engage clients, educate them, and leverage partnerships to maximize opportunities while maintaining high service standards across 37.5 hours per week.