Client Banking Advisor: Growth, Digital Skills & Service

Clubshop | US; Guelph, Guelph/Eramosa; Remote; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Total rewards program

Career advancement opportunities

World-class sales training and develop

Job summary

RBC is seeking a client-focused Banking Sales Associate to enhance customer experiences in-branch and through community outreach. You will guide clients through digital banking solutions, handle a range of banking transactions, and identify opportunities to refer clients to specialists as needed.

Your role emphasizes building strong client relationships, learning quickly, and collaborating with partners to deliver personalized financial solutions and drive loyalty.

Qualifications

• Demonstrated client-focused sales experience in a service environment.
• Strong problem-solving and interpersonal skills; ability to build relationships.
• Comfort with digital banking tools and channels across devices.
• Flexibility, eagerness to learn and strong work ethic.
• Ability to work across business hours and in a branch setting.

Responsibilities

• Engage with clients in-branch and in the community to uncover banking needs and opportunities.
• Educate clients on digital banking and demonstrate features to drive adoption.
• Assist with a full range of banking transactions and referrals to specialists when needed.
• Listen actively to understand client goals and resolve issues.
• Maintain relationships with partners to maximize business opportunities and referrals.

Skills

Sales skills

Problem solving

Digital literacy

Client relationships

Job description

RBC is seeking a client-focused Banking Sales Associate to enhance customer experiences in-branch and through community outreach. You will guide clients through digital banking solutions, handle a range of banking transactions, and identify opportunities to refer clients to specialists as needed.

Your role emphasizes building strong client relationships, learning quickly, and collaborating with partners to deliver personalized financial solutions and drive loyalty.