Banff Glacial Waters Lounge Server — Guest Experience Pro

Accorhotel; Lake Louise; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Subsidized staff accommodation

One complimentary meal per shift

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Discounted room rates with Accor

Job summary

Fairmont Chateau Lake Louise is seeking a dedicated Food & Beverage team member to provide exceptional guest service in a premier Alberta hotel. You will take orders, prepare items to guest preferences, and collaborate with the culinary team to ensure quality and presentation.

This role requires standing for long periods and frequent interaction with guests. Perks include subsidized on-site accommodation, a complimentary meal per shift, comprehensive benefits, and a pension plan, with travel

Qualifications

• Alberta ProServe Certificate required.
• Minimum 6 months’ food and beverage experience.
• Ability to stand and walk throughout shift.

Responsibilities

• Take guest orders and prepare them to their preferences.
• Monitor inventory of supplies and restock as needed.
• Engage with guests to create a welcoming environment and handle complaints.
• Work with culinary team on offerings and ensuring quality and presentation.
• Keep the Food and Beverage areas clean, including equipment and countertops.
• Process orders accurately in Micros POS system.

Education

Alberta ProServe Certificate

Job description

Fairmont Chateau Lake Louise is seeking a dedicated Food & Beverage team member to provide exceptional guest service in a premier Alberta hotel. You will take orders, prepare items to guest preferences, and collaborate with the culinary team to ensure quality and presentation.

This role requires standing for long periods and frequent interaction with guests. Perks include subsidized on-site accommodation, a complimentary meal per shift, comprehensive benefits, and a pension plan, with travel