Automotive Service Advisor – Career Growth & Rewards

Dilawri Group of Companies; Mississauga; On-site; CAD 65,000 - 100,000; Full time

Benefits offered by this job

Discounted vehicle program

Coaching & training programs

Wellness & assistance programs

Employee social events

Job summary

Dilawri Group of Companies is seeking a Service Advisor for our 401 Dixie Volkswagen location in Mississauga, Canada. You will deliver front-line customer service and drive sales for the service department, explaining repairs and advising customers on vehicle care.

The role requires CDK experience or aptitude in customer relations, with the ability to sell maintenance services in a fast-paced dealership environment. Join a team that values excellence and teamwork.

Qualifications

• CDK experience preferred.
• An aptitude for customer relations/service.
• Ability to sell required maintenance.
• Ability to work as a part of a TEAM.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide front-line customer service and sales for the Service Department.
• Greeting customers on the phone or in the dealership.
• Explaining the nature of repairs.
• Advising customers how to look after their vehicles.
• Scheduling appointments.
• Selling labour.
• Providing an extraordinary experience for all customers.

Skills

CDK experience

Customer service

Sales aptitude

Team player

Fast-paced environment

Tools

CDK

Job description

Dilawri Group of Companies is seeking a Service Advisor for our 401 Dixie Volkswagen location in Mississauga, Canada. You will deliver front-line customer service and drive sales for the service department, explaining repairs and advising customers on vehicle care.

The role requires CDK experience or aptitude in customer relations, with the ability to sell maintenance services in a fast-paced dealership environment. Join a team that values excellence and teamwork.