Automotive/RV Service Advisor

Plaza Kia; Chilliwack; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Extended benefits program

Ongoing training and career growth

Supportive, professional work环境

Job summary

O'Connor RV & BCRV Sales is expanding its auto and RV service team, seeking an ICBC collision advisor to greet customers, assess concerns, and coordinate estimates with technicians. The role emphasizes clear communication and a customer-first approach in a fast-paced repair setting.

We offer competitive pay in the $60,000–$75,000 range, extended benefits, and ongoing training to support career growth within a professional environment.

Qualifications

• Experience as a Service Advisor or automotive customer service role, particularly in ICBC collision repair front end.
• Strong communication and organizational skills are required.
• Knowledge of vehicle systems and maintenance is a plus.

Responsibilities

• Greet customers and listen to their vehicle concerns with professionalism and care.
• Write accurate ICBC estimates and communicate clearly with technicians.
• Keep customers updated on their vehicle's status throughout the repair process.
• Build trust and long-term relationships through honesty and excellent service.

Skills

Communication skills

Organizational skills

Customer service

ICBC / collision repair knowledge

Mitchell estimating

I-CAR certification

Team player

Tools

Mitchell estimating program

Job description

Automotive/RV Service Advisor Pay Rate: $60000 - 75000 per year O'Connor RV & BCRV Sales

O'Connor RV is expanding into auto and truck ICBC repairs, we99re dedicated to providing top-quality collision repair and exceptional customer service. We99re looking for a motivated ICBC collision Advisor to join our growing team and help our customers keep their vehicles running smoothly.

What You99ll Do:

• Greet customers and listen to their vehicle concerns with professionalism and care

• Write accurate ICBC estimate and communicate clearly with technicians

• Keep customers updated on their vehicle99s status throughout the repair process

• Build trust and long-term relationships through honesty and excellent service

What We99re Looking For:

• Previous experience as a Service Advisor or in automotive / RV customer service or ICBC collision repair front end experience.

• Strong communication and organizational skills

• Knowledge of vehicle systems and maintenance is a plus

• Ability to multitask in a fast-paced environment

• A team player with a positive attitude and a customer-first mindset

• Mitchell estimating program experience

• I - car certification if possible

What We Offer:

• Competitive pay $60,000 - $75,000

• Extended benefits program

• Ongoing training and career growth opportunities

• A supportive, professional work environment

Join Our Team:

If you99re passionate about cars and customer service, we99d love to hear from you!