Automotive Product Specialist

Township Chevrolet Buick GMC Ltd.; Summerside; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Average Earnings of $85,000 Per Year

Full Time Salary starts at $20/hour

Personal days and Sick Leave

Vacation Per Provincial Guidelines

Vision, Dental and Prescriptions

Life & Disability Insurance

Retirement Savings Plan

Employee Discounts on Vehicles

Employee Discounts on Parts andService

Job summary

Township Auto Group in Summerside is seeking an Automotive Product Specialist (Sales) who excels at storytelling and relationship-building. This role merges phone and in-person engagement to communicate features of Chevrolet, Buick, and GMC, helping customers invest in the right vehicle for their families.

As a hospitality professional, you will train on product knowledge, conduct needs-based consultations, and actively generate leads while managing the delivery process and CRM to drive repeat

Qualifications

• Retail Sales, Customer Service, Hospitality, or related Proven Experience.
• Strong Digital Communication, Video Creation, and Social Media Platform Skills for Business Use.
• Excellent Verbal and Written Communication Skills (Especially Over The Phone).
• A Competitive, Self-motivated Mindset With a Genuine Desire to Help People.
• Valid Driver’s License With a Clean Driving Record.
• Ability to Work Every Other Saturday.

Responsibilities

• Product Expertise: Attend training, maintain up-to-date knowledge of Chevrolet, Buick, and GMC lineups, features, safety, and infotainment.
• The Guest Experience: Conduct needs-based consultations, gather trade-in/deal information, perform walk-arounds and test drives.
• Proactive Lead Generation: Build your own pipeline with daily outbound calls, digital networking, and social content.
• Facilitate the Delivery Process: Ensure customers understand features and apps, complete OnStar calls when applicable.
• Relationship Management: Document interactions in CRM and follow up to build a lifetime book of business.

Skills

Retail Sales

Customer Service

Strong Digital Communication

Video Creation

Social Media Platform Skills for Biz

Verbal and Written Communication

Self-motivated Mindset

Clean Driving Record

Ability to Work Saturday

Job description

Automotive Product Specialist (Sales)

Product Specialist – Needed To Bring The Hospitality The Product Specialist we need to join our team is a self-motivated storyteller who always moves on a mission. The type of optimistic individual who’s a master at building relationships fast and refuses to lose. Someone who has a natural gift for handling all the details and never forgets a face. Crisp in your communication style, you make social confidence your superpower and are a multitasking machine. You’ve always been respected because you get it done with a smile.

At Township Auto Group, our Product Specialists are hospitality professionals focused on building a portfolio of raving fans. As comfortable doing car deals on the phone as they are in person with interested shoppers, they’re our resident experts when it comes to communicating the features, advantages, and benefits of each new Chevrolet, Buick, and GMC vehicle, as well as our huge selection of Certified Pre‑Owned automobiles. They never quit expanding their product knowledge to help customers make the best vehicle investment decision for themselves and their families.

When you’re not busy showing off the latest and greatest new vehicles, conducting walk‑arounds and test drives, you can be found venturing through the dealership, greeting potential customers, on the phone making proactive sales calls, following up on fresh leads, or active on social media to generate success. You’re constantly expanding your network of contacts, winning friends, and creating new customer opportunities. Always competing for the top of the leaderboard.

• No Automotive Sales Experience Necessary – Full Training Programs Available
• Unbeatable Compensation / Work‑Life Balance / Predictable Hours / Great Benefits
• Freedom To Develop Your Own Career‑Making Client Base With Hot New Leads Weekly
• High‑Performance, Low Drama Team And Work Environment

If you’re willing to put in the work, we’ll provide product training and teach you the most effective way to build as many lifelong customers as you can manage. We’ll even load up your toolbox with everything you could ever need to deliver award-winning customer service. Birthdays, anniversaries, reminders for upcoming vehicle service, you name it, our Customer Relationship Management platform takes the guesswork out of your follow‑up process. It even tracks your sales results, allowing you to easily gauge your monthly goals and overall performance in real time.

QUALIFICATION

• Retail Sales, Customer Service, Restaurant, Hospitality, Insurance, or Healthcare Proven Experience.
• Strong Digital Communication, Video Creation, and Social Media Platform Skills for Business Use.
• Excellent Verbal and Written Communication Skills (Especially Over The Phone).
• A Competitive, Self‑motivated Mindset With a Genuine Desire to Help People.
• Valid Driver’s License With a Clean Driving Record.
• Ability to Work Every Other Saturday.

RESPONSIBILITIES

• Product Expertise: Attend morning sales training huddles, regularly complete mandatory GM factory training modules to maintain product certification. Maintain a deep, up-to‑date knowledge of the Chevrolet, Buick, and GMC lineups, including trim levels, performance specs, safety features, and infotainment systems.
• The Guest Experience: Conduct professional and comprehensive needs‑based consultations, gather initial trade‑in and deal information, perform vehicle walk‑arounds, and interactive test drives.
• Proactive Lead Generation: Actively build your own pipeline. You won’t just wait for customers to walk through the door; you will generate leads daily through outbound phone calls, digital networking, and engaging social media content (Facebook, Instagram, LinkedIn, etc.).
• Facilitate the Delivery Process: Ensure customers are fully comfortable with their new vehicle’s features and technology, including pairing their smartphone, accessing the vehicle’s app, and completing their OnStar Welcome Call when applicable, before they drive off the lot.
• Relationship Management: Document every customer interaction, phone call, and email in the dealership CRM, ensuring no lead is forgotten. Maintain consistent follow‑up with past buyers to build a lifetime book of business and drive repeat and referral traffic.

BENEFITS

• Average Earnings of $85,000 Per Year
• Full Time Salary starts at $20/hour and increases as you sell more vehicles, reaching $41/hour for 21 or more vehicles per month.
• Personal days and Sick Leave
• Vacation Per Provincial Guidelines
• Vision, Dental and Prescriptions Insurance
• Life & Disability Insurance
• Retirement Savings Plan
• Employee Discounts on Vehicles
• Employee Discounts on Parts and Service Labor

Languages:

• English