Automotive Parts Specialist – Team-Driven & Bonus Eligible

Performance Cars Ltd.; Brampton; On-site; CAD 50,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

Career mobility

Job summary

Planet Ford in Brampton, Ontario, is seeking a Parts Advisor to join their team. You will promote sales of parts, handle customer inquiries, and ensure a steady flow of parts to customers. Experience in the automotive environment is a plus.

The role reports to the Parts Manager and requires strong work ethics, reliability, and a willingness to learn. This full-time position includes competitive compensation and employee benefits.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years customer service and/or cashier experience is required.
• Familiarity with automobile parts and ability to judge interchangeability is essential.
• Ability to navigate and utilize computers at an advanced level.
• Must have a valid Ontario Driver's License and good driving record.

Responsibilities

• Address all customers with parts inquiries, in person, on the phone and electronically.
• Complete orders for Service Technicians in the Service Department.
• Place orders in a timely fashion.
• Inspect damaged parts brought in by customers to determine the proper replacement.
• Identify the necessary part(s) required on the basis of the customer's description of issues.
• Examine returned parts for defects and confer with customers about exchanging the part or processing a refund.
• Consult catalogs for stock numbers and prices and bring parts from the stockroom.
• Manage unpacking and marking of incoming parts and storing them in the stockroom.
• Receive and fill telephone orders.
• Organize catalogues and price lists to ensure it is up-to-date.
• Maintain sales and inventory records.
• Project a positive attitude for the benefit of our customers and fellow employees.
• Organize cleaning tools and equipment to maintain a neat, friendly workstation.
• Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
• Ability to work with minimal supervision and in compliance with safety standards.

Skills

Customer service

Cashier experience

Parts knowledge

Communication skills

Computer skills

Education

High School Diploma or GED

Job description

Planet Ford in Brampton, Ontario, is seeking a Parts Advisor to join their team. You will promote sales of parts, handle customer inquiries, and ensure a steady flow of parts to customers. Experience in the automotive environment is a plus.

The role reports to the Parts Manager and requires strong work ethics, reliability, and a willingness to learn. This full-time position includes competitive compensation and employee benefits.