Sales Consultant (Planet Ford)

Performance Cars Ltd.; Brampton; On-site; CAD 50,000 - 100,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employee events and discounts on parts

Employee Assistance Plan (EAP)

Discounts on vehicles and service

Job summary

Performance Auto Group is seeking self-starting Sales Consultants in Brampton to deliver exceptional customer service and drive vehicle sales. You will learn product knowledge, quote customers, and work with the Sales Manager to ensure timely delivery and satisfaction.

The role is 100% commission with historical earnings between $50,000 and $100,000 CAD annually; flexibility and strong communication are essential to succeed in this dynamic, high-energy environment.

Qualifications

• Minimum high school diploma or GED.
• OMVIC Certification is required.
• Dealer CRM system experience is required.
• Must have a valid Ontario Driver's License and good driving record.
• Effective written and verbal communication skills.

Responsibilities

• Provide exceptional customer service to showroom visitors and calls.
• Demonstrate vehicle knowledge and incentives programs to customers.
• Quotations and negotiations to help customers select vehicles and options.
• Coordinate with the Sales Manager to ensure smooth vehicle delivery and follow-up.
• Maintain accurate paperwork and adherence to OMVIC requirements.
• Attend training sessions and stay updated on products and promotions.

Skills

Customer service

Sales

Communication skills

Time management

Education

High School Diploma or GED

Tools

Dealer CRM system

Job description

When it comes to Fords,Planet Fordis a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.

Planet Fordis currently seeking self-starting, highly motivated individuals, with proven track records in customer service or sales to join their dynamic team of Sales Consultants in Brampton. Reporting to the Sales Manager, the successful candidate will be responsible for providing exceptional service to customers visiting our location.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

• Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
• Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
• Project a positive attitude for the benefit of our customers and fellow employees.
• Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
• Work effectively without supervision.
• Attend factory-sponsored and dealer-specified training classes as scheduled by management.
• Answer Customer Service phone calls relating to car sale inquiries.
• Ensure customer car quotes are competitive and reasonable.
• Keep customers updated by phone as to the progress of their vehicle’s delivery.
• Inform customers when vehicles are ready to be picked up.
• Keep abreast of new equipment, features and tools available and recommend purchases.
• Account for all documents; ensure that none are missing.
• Follow up with the factory and distributors regarding late vehicle deliveries.
• Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
• Ability to work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

What you need to succeed:

• High School Diploma or GED is required.
• OMVIC Certification is required.
• Dealer CRM system experience is required.
• Must have a valid Ontario Driver's License and good driving record.
• Able to effectively communicate both verbally and in writing.
• Strong time management and organizational skills.
• Proven ability to deliver exceptional customer service.
• Excellent problem-solving and organizational skills.
• Ability and willingness to be flexible under changing conditions.
• Ability to be creative and persuasive in negotiating.
• Ability to exhibit professionalism with a positive attitude under pressure.
• Well-spoken, friendly and articulate.
• Ability to maintain a high degree of confidentiality.
• Must be willing to be flexible with work schedules.

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual earnings): $50,000 - $100,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes.

Minimum earnings: In accordance with the Employment Standards Act, commission-paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum-wage top-up paid may be reconciled quarterly in accordance with the compensation plan.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.