Automotive General Manager: Lead Team & Guest Experience

DAG | Downtown AutoGroup; Toronto; On-site; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive Pay

Benefits: Health, Dental, Vision

Vehicle Purchase Program

DAG Academy Professional Development

Job summary

Downtown Hyundai is seeking an experienced General Manager to lead Downtown AutoGroup’s Autoplex in Toronto. You will drive a high-performance team, deliver top-notch guest experiences, and run a profitable dealership in a fast-paced market.

The role focuses on sales and service leadership, strategic planning, and optimal day-to-day operations to ensure customer satisfaction and long-term loyalty.

Qualifications

• Proven GM/GM-level track record in a dealership with strong metrics.
• Leadership, strategic thinking, and excellent communication skills.

Responsibilities

• Lead, coach, and motivate sales, service, finance, and admin teams.
• Set goals, provide feedback, ensure accountability, and drive profitability.
• Oversee vehicle sales, profitability, and customer satisfaction targets.
• Develop innovative sales strategies to grow market share in Toronto.
• Manage day-to-day operations across departments with efficient processes.
• Ensure regulatory compliance and brand standards are met.

Skills

Leadership

Communication

Sales Strategy

Customer Service

Dealership Software

Office Suite

Education

Bachelor's degree in business or related field

Tools

Dealership Management Software

Microsoft Office Suite

Job description

Downtown Hyundai is seeking an experienced General Manager to lead Downtown AutoGroup’s Autoplex in Toronto. You will drive a high-performance team, deliver top-notch guest experiences, and run a profitable dealership in a fast-paced market.

The role focuses on sales and service leadership, strategic planning, and optimal day-to-day operations to ensure customer satisfaction and long-term loyalty.