Auto Parts Counter & Ship/Receive Specialist

Apc-Auto-Parts-Centre; Hamilton; On-site; CAD 32,000 - 39,000; Full time

Benefits offered by this job

Health & safety program

Benefits package

EFAP

HCSA

Retirement plan

Employee pricing

Team environment

Job summary

Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) in Hamilton, ON is seeking a full-time Counterperson/Shipper/Receiver.

You will handle counter sales, shipping/receiving, inventory control and customer inquiries, using automotive knowledge and catalogues to deliver accurate parts and friendly service. We require aftermarket parts knowledge, 2+ years of customer service, a G license with a clean abstract, and basic computer skills.

Qualifications

• Aftermarket automotive parts knowledge/experience required.
• 2+ years of customer service experience required.
• G Driver’s License and clean 3-year abstract required.
• Picking, receiving, shipping, inventory control, and stock maintenance experience is an asset.
• Basic math skills and ability to sort alphanumerically.
• Basic computer skills (e.g. Outlook, online database and web-based training).

Responsibilities

• Provide quality customer service and assist with customer inquiries both in-person and over the phone using their own automotive knowledge, the company systems and parts catalogues.
• Answer inbound calls and ensure all calls are answered in a professional manner.
• Conduct follow-up calls to customers as necessary.
• Support all store warehouse duties (picking orders, receiving, inventory control, shipping, stocking and organizing).
• Coordinate the drivers for effective dispatching of vehicles.
• Efficiently and safely load auto parts onto delivery vehicles.
• Efficiently deliver parts, being mindful of customer requests.
• Help control inventory and ensure product availability.
• Complete necessary paperwork in an accurate manner.
• Collaborate with the main warehouse to resolve stock-related concerns.
• Maintain a clean and organized store by keeping racking, shelves, pallet areas, workstations and shared spaces neat.
• Other reasonable duties as assigned by the management team.

Skills

Customer service

Automotive parts knowledge

G Driver’s License

Stock picking/receiving/shipping

Basic math

Basic computer skills

Tools

Outlook

Online database

Job description

Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) in Hamilton, ON is seeking a full-time Counterperson/Shipper/Receiver.

You will handle counter sales, shipping/receiving, inventory control and customer inquiries, using automotive knowledge and catalogues to deliver accurate parts and friendly service. We require aftermarket parts knowledge, 2+ years of customer service, a G license with a clean abstract, and basic computer skills.