Athletics Facility Reservations Specialist

University of Guelph; Guelph; Presencial; CAD 42 000 - 54 000; Tempo integral

Resumo da oferta

University of Guelph is seeking a Reservations Clerk to manage bookings across multiple athletic facilities and serve internal and external clients with accuracy and courtesy.

The role requires a 1-year diploma and at least 1 year in reservation booking, cash handling, and customer service, with strong Excel skills and attention to detail. Regular, on-site work supports Athletics' operations and revenue processing.

Qualificações

• One (1) year Community College diploma.
• A minimum of one (1) year related experience in reservation booking, cash handling, accounting and customer service.
• An equivalent combination of education and experience may be considered.
• Strong organizational skills, customer service abilities and a task-oriented approach.
• Excellent computer skills, including proficiency in Excel and other Microsoft applications.
• Familiarity with facility booking software would be considered an asset.
• Strong communication, listening and conflict resolution skills.
• The ability to work independently and effectively to meet established deadlines.

Responsabilidades

• Prioritize internal and external facility booking requests and resolve conflicts.
• Update bookings for events, closures, maintenance, or external commitments.
• Manage external revenues, accounts receivable, and internal journal entries.
• Administer the facility and financial software system (ActiveNet).
• Provide front-line customer service and day-to-day booking office operations.

Conhecimentos

Customer service

Organizational skills

Communication

Conflict resolution

Cash handling

Formação académica

Community college diploma (1 year)

Ferramentas

Excel

Descrição da oferta de emprego

University of Guelph is seeking a Reservations Clerk to manage bookings across multiple athletic facilities and serve internal and external clients with accuracy and courtesy.

The role requires a 1-year diploma and at least 1 year in reservation booking, cash handling, and customer service, with strong Excel skills and attention to detail. Regular, on-site work supports Athletics' operations and revenue processing.