Associate Sales Professional - Toronto

Manitoulin Group of Companies; Toronto; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Profit sharing opportunities

Tuition reimbursement

Growth and advancement opportunities

Job summary

Manitoulin Transport, part of the Manitoulin Group of Companies, seeks a proactive sales-focused professional for account growth and customer enablement. You will work with outside reps to expand revenue for small accounts and conduct multiple web demos weekly to showcase MT Direct.

You will maintain strong customer relationships, use CRM for day-to-day activities, and prepare regular sales reports, with opportunities to grow within a supportive team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Must be computer literate and comfortable using a CRM system.
• Ability to build and maintain strong customer relationships.
• Sales experience not required but asset.
• Flexible and able to adapt to challenging situations.

Responsibilities

• Work with outside reps to grow revenue for accounts under $15,000 yearly.
• Make at least 20 outbound calls daily (cold calls, prospecting, follow-ups, service reviews, past customers) with CRM notes daily.
• Review Bill of Lading types, electronic invoicing & EFT on calls.
• Review OLQ MT Direct daily to follow up on One Shot accounts with Account Managers.
• Create users and train customers on MT Direct; conduct 2–3 web demos weekly.

Skills

CRM experience

Communication

Teamwork

Independent work

Tools

MT Direct

CRM system

Job description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Manitoulin’s command of the transportation industry, together with its progressive technology, innovative equipment fleet and cross Canada locations can ship your world confidently.

• Work closely with assigned outside reps to grow the revenue base for accounts below $15,000 revenue per year
• Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, oneshot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that same day
• ASP to review Bill of Lading (BOL) type (ie customer own, manual, electronic), Electronic-invoicing & Electronic Funds Transfer (EFT) on all phone calls
• Review Online Quote (OLQ) report in MT Direct daily to follow up on One Shot accounts with Account Managers to discuss which accounts they will each target
• Create users and train customers via phone on our online platform MT Direct. 2-3 web demos a week
• When contacting accounts, capture and qualify opportunities and send as a lead to a Sales Professional for further investigation
• Complete weekly and monthly sales reports

• Ability to work both independently and within a team
• Excellent communication and interpersonal skills
• Must be computer literate and comfortable using a CRM system
• Ability to build and maintain strong customer relationships
• Sales experience/ industry knowledge is not required but is considered an asset
• Must be flexible and willing to adapt when dealing with challenging circumstances, customer demands, last minute requests, deadlines and daily stress
• Ability to potentially relocate as required

What do we offer to you?

• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Tuition Reimbursement
• Opportunities for growth and advancement