Associate Sales Professional - Toronto

Manitoulin Group of Companies; Mississauga; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

Tuition Reimbursement

Opportunities for growth and advance

Job summary

Manitoulin Transport is seeking an outbound Sales Assistant to help grow revenue for small accounts and support Account Managers across Canada. You will make at least 20 outbound calls per day, perform follow ups, review quotes, and keep CRM data up to date.

You will review BOL types, train customers on MT Direct, conduct 2–3 web demos weekly, qualify opportunities, and hand leads to Sales Professionals while producing weekly and monthly sales reports.

Qualifications

• Ability to work both independently and within a team.
• Excellent communication and interpersonal skills.
• Must be computer literate and comfortable using a CRM system.
• Ability to build and maintain strong customer relationships.
• Sales experience/ industry knowledge not required but asset.
• Flexible and able to adapt to changing demands and deadlines.
• Relocation may be required.

Responsibilities

• Work with outside reps to grow revenue for accounts under $15,000/year.
• Minimum of 20 outbound calls per day including cold calls and follow ups; update CRM daily.
• Review BOL types, electronic invoicing and EFT on calls.
• Review OLQ reports and coordinate with Account Managers on target accounts.
• Create users and train customers on MT Direct; 2–3 web demos per week.
• Qualify opportunities and forward leads to Sales Professionals.
• Complete weekly and monthly sales reports.

Skills

Outbound prospecting

CRM proficiency

Strong communication

Customer relationship building

Team collaboration

Relocation flexibility

Tools

CRM system

Job description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Manitoulin’s command of the transportation industry, together with its progressive technology, innovative equipment fleet and cross Canada locations can ship your world confidently.

Job Description

• Work closely with assigned outside reps to grow the revenue base for accounts below $15,000 revenue per year
• Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, oneshot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that same day
• ASP to review Bill of Lading (BOL) type (ie customer own, manual, electronic), Electronic-invoicing & Electronic Funds Transfer (EFT) on all phone calls
• Review Online Quote (OLQ) report in MT Direct daily to follow up on One Shot accounts with Account Managers to discuss which accounts they will each target
• Create users and train customers via phone on our online platform MT Direct. 2-3 web demos a week
• When contacting accounts, capture and qualify opportunities and send as a lead to a Sales Professional for further investigation
• Complete weekly and monthly sales reports

Qualifications

• Ability to work both independently and within a team
• Excellent communication and interpersonal skills
• Must be computer literate and comfortable using a CRM system
• Ability to build and maintain strong customer relationships
• Sales experience/ industry knowledge is not required but is considered an asset
• Must be flexible and willing to adapt when dealing with challenging circumstances, customer demands, last minute requests, deadlines and daily stress
• Ability to potentially relocate as required

Additional Information

What do we offer to you?

• Competitive Wages
• Tuition Reimbursement
• Opportunities for growth and advancement