Associate Sales Professional - Cambridge

Manitoulin Group of Companies; Cambridge; Presencial; CAD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Tuition reimbursement

Opportunities for growth and promotion

Descripción de la vacante

Manitoulin Transport in Canada is seeking a proactive Sales Support/Account Associate to grow revenue for small accounts under $15,000 annually. You will work closely with outside reps, make 20 outbound calls per day, and update notes in the CRM to keep accounts moving.

You will review billing and invoicing processes, demonstrate our MT Direct platform in web demos, qualify opportunities, and prepare weekly and monthly sales reports.

Formación

• Ability to work both independently and within a team.
• Excellent communication and interpersonal skills.
• Must be computer literate and comfortable using a CRM system.
• Ability to build and maintain strong customer relationships.
• Sales experience/ industry knowledge is not required but is considered an asset.
• Must be flexible and willing to adapt when dealing with challenging circumstances, customer demands, last minute requests, deadlines and daily stress.
• Ability to potentially relocate as required.

Responsabilidades

• Work closely with assigned outside reps to grow the revenue base for accounts below $15,000 revenue per year.
• Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, oneshot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that same day
• ASP to review Bill of Lating (BOL) type (ie customer own, manual, electronic), Electronic-invoicing & Electronic Funds Transfer (EFT) on all phone calls
• Review Online Quote (OLQ) report in MT Direct daily to follow up on One Shot accounts with Account Managers to discuss which accounts they will each target
• Create users and train customers via phone on our online platform MT Direct. 2-3 web demos a week
• When contacting accounts, capture and qualify opportunities and send as a lead to a Sales Professional for further investigation
• Complete weekly and monthly sales reports

Conocimientos

Independent & team work

Excellent communication

CRM system use

Customer relationship building

Flexibility & adaptability

Relocation willingness

Herramientas

CRM system

Descripción del empleo

• Full-time

Company Description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Manitoulin’s command of the transportation industry, together with its progressive technology, innovative equipment fleet and cross Canada locations can ship your world confidently.

Job Description

• Work closely with assigned outside reps to grow the revenue base for accounts below $15,000 revenue per year
• Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, oneshot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that same day
• ASP to review Bill of Lating (BOL) type (ie customer own, manual, electronic), Electronic-invoicing & Electronic Funds Transfer (EFT) on all phone calls
• Review Online Quote (OLQ) report in MT Direct daily to follow up on One Shot accounts with Account Managers to discuss which accounts they will each target
• Create users and train customers via phone on our online platform MT Direct. 2-3 web demos a week
• When contacting accounts, capture and qualify opportunities and send as a lead to a Sales Professional for further investigation
• Complete weekly and monthly sales reports

Qualifications

• Ability to work both independently and within a team
• Excellent communication and interpersonal skills
• Must be computer literate and comfortable using a CRM system
• Ability to build and maintain strong customer relationships
• Sales experience/ industry knowledge is not required but is considered an asset
• Must be flexible and willing to adapt when dealing with challenging circumstances, customer demands, last minute requests, deadlines and daily stress
• Ability to potentially relocate as required

Additional Information

What do we offer to you?

• Competitive Wages
• Tuition Reimbursement
• Opportunities for growth and advancement