Associate Product Manager

interac; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Generous vacation days

Wellness days

Employer-paid benefits

RRSP matching

Hybrid work model

Employee assistance program

Job summary

Interac is hiring an RTR Product Associate to support product planning, operational readiness, and governance across RTR teams in a hybrid Canadian environment. You will help maintain planning data, track access and licenses, and prepare concise product updates for leadership reviews.

The role emphasizes cross-functional collaboration with Product, Technology Operations, Finance, and Delivery partners, requiring strong organizational and communication skills and a Bachelor’s degree in a related

Qualifications

• Bachelor's degree required; field in business/tech preferred.
• 3+ years in product, program, operations or delivery coordination.
• Proven ability to communicate clearly and follow up proactively.
• Experience with planning, reporting, and tracking tools (Planview/Jira/ServiceNow).

Responsibilities

• Support RTR product planning, execution, and readiness across teams.
• Maintain and reconcile Planview data, headcount, milestones, and inputs for RTR reporting.
• Track RTR users, onboarding, access needs, and role assignments.
• Coordinate software licensing tracking and renewals for RTR planning.
• Assist with consolidating updates, risks, actions, decisions, owners, and due dates for leadership discussions.
• Track requirements, defects, enhancements, service requests, and delivery dependencies.

Skills

Clear communication

Proactive follow-up

Multi-workstream tracking

Data organization

Governance support

Education

Bachelor's degree in Business, CS, Engineering, or related

Tools

Planview

Jira

ServiceNow

Excel

SharePoint

Microsoft 365

Job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The RTR Product Associate role will report to the Group Product Manager, Leader, RTR, and work closely with RTR Product, Technology Operations, Business Operations, Finance, Vendor Management, and delivery partners supporting operational readiness and execution.

The RTR Product Associate plays a key support role across RTR product execution, operational readiness, resource tracking, and delivery governance. This role helps maintain accurate planning data, supports Planview updates, tracks users and access needs, coordinates software licensing inputs, and helps ensure product activities are organized, visible, and aligned to RTR priorities.

What You Will Do:

• Support RTR product planning, execution, and operational readiness activities across product, technology, business operations, and delivery teams.
• Maintain and reconcile Planview data, including resource allocations, headcount tracking, milestones, and delivery inputs required for RTR reporting.
• Track RTR users, onboarding status, access requirements, and role assignments to support operational readiness and team coordination.
• Coordinate software licensing tracking, including license needs, renewals, usage inputs, and flow-down information required for RTR planning and governance.
• Support product and delivery reporting by consolidating updates, risks, actions, decisions, owners, and due dates for RTR leadership discussions.
• Assist with tracking requirements, defects, enhancements, service requests, and delivery dependencies across approved RTR systems of record.
• Monitor product and operational inputs post-launch; escal...
• Help prioritize follow-ups and maintain clear timelines for RTR product, readiness, and governance activities.
• Create and maintain support materials, tracking logs, summaries, and reference documents for internal RTR stakeholders.
• Support continuous improvement by identifying process gaps, data quality issues, and opportunities to improve RTR visibility and governance.

What You Bring:

• 3+ years of product, program, operations, delivery coordination, or equivalent relevant experience.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• Demonstrated ability to communicate clearly, follow up proactively, and maintain accurate tracking across multiple workstreams.
• Comfort working with planning, reporting, and tracking tools such as Planview, Jira, ServiceNow, Excel, SharePoint, and Microsoft 365.
• Familiarity with resource planning, user onboarding, access tracking, software licensing, and governance support.
• Ability to organize data, identify gaps, reconcile inputs, and prepare concise updates for product and leadership teams.
• Demonstrated ability to manage time effectively, prioritize follow-ups, and contribute to team delivery goals.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We're Offering:

The hiring range for this position is $90,000.00 - $120,000.00 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac's commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you're joining a purpose-driven organization that's shaping the future of digital finance in Canada. Here's what you can expect:
Help us unlock digital pr