Assistant Store Manager | Lynden Park

Michael Hill; Brantford; On-site; CAD 50,000 - 54,000; Full time

Benefits offered by this job

Tiered commission

Training programs

Extended benefits

Employee pricing

Career development

Mentorship

Awards nights

Schedule 4 weeks in advance

Job summary

Michael Hill Lynden Park in Brantford, Ontario, is seeking an Assistant Store Manager to lead a dynamic team, drive sales, and deliver exceptional customer experiences.

You will coach staff, manage day-to-day operations in the Store Manager's absence, and foster a high-performance, customer-centric culture within a premium jewellery environment.

Qualifications

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs.
• Confidence to oversee store operations alongside and in the absence of the Store Manager.
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment.
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store.
• A desire to provide an outstanding experience for both customers and team members.
• Supporting the visions and goals of the business.

Responsibilities

• Coach team members, achieve sales goals and deliver memorable experiences.
• Oversee store operations in the Store Manager's absence.
• Maintain customer relationships in a fast-paced retail environment.
• Support company sustainability and responsible practices.

Skills

Sales performance

Store operations oversight

Customer focus

Coaching & developing others

Team leadership

Job description

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

Ready to inspire a team and make an impact? Join Michael Hill Lynden Park as an Assistant Store Manager, where you'll coach team members, achieve sales goals, and deliver memorable experiences in a rewarding retail environment.

Location: Brantford, N3R 6B8

What can we offer you?

• A tiered commission structure, where the more you sell the more you earn
• Dedicated training programs to set you up for success by building product knowledge
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• Exclusive Team Member Pricing
• You will have access to a dedicated training and development programs to set you up for success and enable career growth
• You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
• Reward and recognition and celebration of your success through awards nights and team events
• You will enjoy great work life balance by knowing your schedule 4 weeks in advance
• The Salary range for this position is between $50,000-$54,000 based on relevant experience

More about you

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• A desire to provide an outstanding experience for both customers and team members
• Supporting the visions and goals of the business

About this role

The Assistant Manager position at Michael HillLynden Parkis an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application. If we think you would be a great fit, we will invite you to complete a short video interview and take it from there.

Requests for accommodation can be made at any stage of the recruitment process.

This is an activevacancy, and we use AI- assisted tools to help assess applications based on job-related criteria.

Michael Hill is certified by the Responsible Jewellery Council