Assistant Store Manager

Chatters Limited Partnership; Surrey; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Education opportunities

Medical and dental

RRSP contributions

Job summary

Chatters Limited Partnership is seeking an Assistant Store Manager at Guildford Town Centre Retail Salon in Surrey to lead daily operations, drive sales and deliver exceptional guest experiences. The role requires a strong leader with a passion for beauty, capable of coaching staff and managing schedules while maintaining salon standards.

You will oversee appointments, monitor budgets, stock and merchandising, and ensure the team provides top-notch service in a fast-paced environment.

Qualifications

• At least 1 year of experience in a retail leadership role.
• Ability to coach and train sales team to hit store targets.
• Knowledge of salon products and guest experience is essential.

Responsibilities

• Retail operations management and ensuring smooth salon operations.
• Analyze, maintain and improve systems and processes.
• Oversee guest appointments with a smile and professional demeanor.
• Coach and train sales team to achieve store targets.
• Maintain salon standards, cleanliness, stocking, and merchandising.
• Oversee inventory, product ordering and pricing; monitor budgets and scheduling.
• Provide a fun, welcoming environment for guests and consultants.

Skills

Retail leadership

Customer service

Communication

Time management

Sales coaching

Product knowledge

Tools

POS

Excel

PowerPoint

Word

Gmail

Job description

Do you have apassion for businessAND anartistic flare? Are you a driven, inspirational mentor that strives for success?

That is whatChatters is all about, and we just happen to have an exciting opportunity for you at our Guildford Town CentreRetail Salon!

We’re looking for a confident and people oriented Assistant Store Manager who can multi task and keep things running smoothly in our busy salon environment.

A little about what you bring to Chatters:

• Enthusiastic about all things beauty!
• At least 1 year of experience in a retail leadershiprole
• You can build rapport with our guests and your team, with an unwavering understanding that the“Experience is Everything”
• Flexible, self-motivated and driven with excellent people and communication skills
• Superior time management skills – you get things done on time, every time (and on budget!)
• Knowledge of computer systems like Point of Sales, Excel, PowerPoint, Word and Gmail
• You are your own success story, inspiring others to be their best
• A knack for problem solving. You’re highly responsible and 100% reliable

A little about what you’ll do:

• Be responsible. Retail operations management –you got this!
• You’ll analyze, maintain and improve our systems and processes
• Oversee and book guest appointments – with a smile!
• Share your passion. With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets
• Make sure the salon is kept sparkling clean, well-stocked and merchandised according to Chatters’ standards
• Show off your encyclopedic product knowledge! Not only will you be the resident expert on all of our products, you’ll also oversee the inventory, product ordering and pricing
• Some number crunching – you’ll be monitoring budgets, payroll management, scheduling and cost of goods management
• Have fun! Provide a welcomed environment for guests and beauty consultants

A little about what we offer:

At Chatters, we believe great employees deserve great benefits like:

• A competitive salary starting at $20.00 per hour
• Discounted products and salon services
• FREE in-salon, regional and national education opportunities
• Sales incentives
• Medical and dental
• Employer RRSP contributions
• Plus, lots of opportunities to learn and grow!

Want to get to know us a little better? Come check us out at

https://www.chatters.ca

Chatters prioritizes diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.