District Manager (Chicoutimi)

Dollarama; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Dollarama is seeking a District Manager to oversee day-to-day operations across 10 to 18 stores in the territory, reporting directly to the Director of Operations. The role leads store managers and coordinates a team of 10+ employees, focusing on operations, staffing, merchandising, and store openings.

You will drive sales targets, manage resources, travel within the territory, and ensure consistent in-store presentation and inventory.

Qualifications

• Minimum of 5 to 10 years of management experience in retail.
• At least 4 years in a Store Manager role.
• Strong leadership and people development capabilities.

Responsibilities

• Oversee operational activities of 10–18 stores in the territory.
• Lead store managers and a team of 10+ employees.
• Recruit, train and develop staff; manage merchandising and openings.
• Monitor performance metrics for loss prevention, sales and productivity.
• Travel within territory to attend projects or meetings and conduct store visits.

Skills

Store management

Leadership

Team coaching

Communication

Education

Bachelor's degree or college degree

Job description

Job Summary The District Manager will oversee the day-to-day operations of the stores in addition to being accountable for performing all duties necessary for the proper functioning of a number of stores on a daily basis. It is a critical position at Dollarama that reports directly to the Director of Operations. The District Manager directs all operational activities for 10 to 18 stores, including: day-to-day operations, employee development, merchandising, recruitment and training activities, store openings, financial reporting, sales, productivity, labour and inventory management. He/She is responsible for ensuring that sales targets are met for the territory. He/She will lead store managers and indirectly a team of approximately ten (10) or more employees for each store.

Key Accountabilities

• Manage and execute all operational activities of the territory through store managers;
• Build and recruit a strong team capable of achieving established objectives;
• Execute Dollarama programs and those of its suppliers;
• Responsible for the recruitment, performance management and retention of store employees;
• Conduct daily store visits which involves travelling within your territory and occasionally outside of it to participate in projects or meetings;
• Manage store resources to maximize results, the appearance of the store while ensuring that products are constantly on the shelves;
• Achieve, understand and explain clearly defined performance indicators related to loss prevention, sales and operational objectives (Shrink, GPS, DNA);
• Offer operational expertise and implement the best practices necessary for the success of the company through our existing programs;
• Convey the company's values in terms of respect for employees and customers, profitability and growth; and
• Open new stores.

Job Requirements

• Minimum of 5 to 10 years of experience in a management position in the retail industry as well as a minimum of 4 years as a Store Manager;
• Bachelor's or college degree in a related field is a considerable asset;
• The candidate must have a proven track record of outstanding performance as a Store Manager;
• Have the energy, intellect, drive, motivation, interpersonal skills, empathy, organizational skills, time management skills, decision-making skills and business acumen to succeed in a high-performance, fast-paced environment;
• Strong team player and the ability to achieve high results through mentoring, coaching, communication, employee motivation and skills development;
• Demonstrate determination in achieving results. Be prepared to "roll up your sleeves" and tackle the details to achieve successes and accelerate the implementation of the action plan;
• Ability to influence colleagues and work collaboratively. Good planning and communication skills and ability to build strong business relationships;
• The successful candidate will be expected to spend approximately 90% of their time in store and 10% of their time analyzing reports, scheduling and various other administrative tasks. In-store time requires regular presence during the day, evening and weekend.