Assistant Store Manager

Placements24; Kimberley; On-site; CAD 15,000 - 20,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Placements24 in Kimberley, ZA is seeking an Assistant Store Manager for a leading national home goods retailer. You will support the Store Manager in daily operations, drive sales, manage inventory, and develop a high-performing team in a competitive retail environment.

With a minimum of 3 years in retail management, you will lead staff, recruit and train, ensure exceptional customer service, and maintain health and safety standards while handling cash, scheduling, and visual merchandising.

Qualifications

• Minimum of 3 years of retail management experience.
• Strong leadership and team management skills.
• Knowledge of retail operations, sales techniques, and customer service.
• Excellent communication and problem-solving abilities.
• Proficiency with POS systems, inventory software, and MS Office.
• Ability to analyze sales data and make informed decisions.
• Experience in recruitment, training, and performance management.
• Willingness to work weekends and public holidays.
• Proactive problem-solver with strong responsibility.
• Residential/commute to Kimberley, Northern Cape, ZA.

Responsibilities

• Assist the Store Manager in overseeing all daily store operations and ensuring efficiency.
• Lead and motivate the store team, fostering a positive and productive work culture.
• Drive sales initiatives and ensure store targets are met or exceeded.
• Manage inventory control, including ordering, receiving, stocktaking, and loss prevention.
• Ensure the store maintains high standards of visual merchandising and presentation.
• Provide exceptional customer service, addressing customer feedback and resolving issues effectively.
• Recruit, train, and develop store staff, conducting performance reviews as needed.
• Manage operational aspects such as cash handling, scheduling, and compliance with policies.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Ensure adherence to all health, safety, and security regulations within the Kimberley, Northern Cape, ZA store.
• Collaborate with the Store Manager on strategic planning and execution.

Skills

Retail management

Leadership

Customer service

Communication

Problem-solving

Analytical skills

Tools

POS systems

Inventory management software

MS Office Suite

Job description

About the Role

Our client, a prominent national retailer specializing in home goods, is actively seeking a dedicated and experienced Assistant Store Manager to join their team in Kimberley, Northern Cape, ZA . This key role involves supporting the Store Manager in all aspects of store operations, staff management, and sales performance. The ideal candidate possesses strong leadership capabilities, excellent operational skills, and a passion for delivering exceptional customer experiences. You will be instrumental in driving sales, managing inventory, and developing a high-performing team within a competitive retail environment. This is an excellent opportunity to advance your retail management career in a growing market.

Key Responsibilities

• Assist the Store Manager in overseeing all daily store operations and ensuring efficiency.
• Lead and motivate the store team, fostering a positive and productive work culture.
• Drive sales initiatives and ensure store targets are met or exceeded.
• Manage inventory control, including ordering, receiving, stocktaking, and loss prevention.
• Ensure the store maintains high standards of visual merchandising and presentation.
• Provide exceptional customer service, addressing customer feedback and resolving issues effectively.
• Recruit, train, and develop store staff, conducting performance reviews as needed.
• Manage operational aspects such as cash handling, scheduling, and compliance with policies.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Ensure adherence to all health, safety, and security regulations within the Kimberley, Northern Cape, ZA store.
• Collaborate with the Store Manager on strategic planning and execution.

Requirements

• Minimum of 3 years of retail management experience, preferably in a supervisory or assistant management role.
• Proven leadership and team management skills.
• Strong understanding of retail operations, sales techniques, and customer service best practices.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency with POS systems, inventory management software, and MS Office Suite.
• Ability to analyze sales data and make informed decisions.
• Experience in recruitment, training, and performance management of staff.
• Willingness to work flexible hours, including weekends and public holidays, as required by the retail setting in Kimberley.
• A proactive approach to problem-solving and a strong sense of responsibility.
• Resident of or ability to reliably commute to Kimberley, Northern Cape, ZA.

Benefits

This role offers a competitive salary package commensurate with experience, along with performance-based bonuses and potential for career advancement within the company. Our client provides comprehensive training, staff discounts on merchandise, and a supportive work environment. You will have the opportunity to develop your leadership skills and make a significant impact on store success in Kimberley.