Retail Assistant Manager - WhatJobs Direct

Placements24; Kimberley; Presencial; CAD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Career progression

Employee discounts

Team environment

Training & development

Descripción de la vacante

Placements24 in Kimberley, Canada is seeking a motivated Retail Assistant Manager to support store operations, drive sales, manage staff, and deliver an exceptional customer experience. You will assist the Store Manager with day-to-day activities and help develop the team in a fast-paced retail setting.

The role emphasizes leadership, inventory control, and visual merchandising, with opportunities for progression to Store Manager. Flexible weekend availability is required.

Formación

• Experience in a retail supervisory or assistant management role.
• Strong customer service and sales skills are essential.
• Demonstrated leadership and team-building abilities.
• Solid understanding of retail operations, inventory, and merchandizing.

Responsabilidades

• Oversee store operations in partnership with the Store Manager.
• Supervise and coach associates to maintain high performance and service.
• Drive sales through effective customer engagement and strategies.
• Manage stock levels, receiving, stocking, and cycle counts.
• Ensure merchandising standards and store cleanliness.
• Handle customer inquiries, returns, and complaints professionally.
• Assist with staff scheduling and coverage during hours.
• Support training and development of team members; act as Store Manager when needed.

Conocimientos

Customer service

Sales skills

Leadership

Team-building

Retail operations

Inventory management

Educación

High school diploma or equivalent

Business/retail management education

Herramientas

POS systems

Descripción del empleo

About the Role

Our client, a reputable retail establishment, is seeking a motivated and experienced Retail Assistant Manager to support the store operations in **Kimberley**. This role is instrumental in assisting the Store Manager with day-to-day operations, driving sales, managing staff, and ensuring an exceptional customer experience. The ideal candidate will be a natural leader, possess strong organizational skills, and have a passion for retail excellence. You will play a key part in team development, inventory management, and maintaining store standards. This is an excellent opportunity for an aspiring retail leader to grow their career within a supportive and dynamic environment in **Kimberley**, **Northern Cape**.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and staff management.
• Supervise and coach store associates to ensure high performance and customer satisfaction.
• Contribute to achieving store sales targets through effective sales strategies and customer engagement.
• Manage inventory levels, including receiving, stocking, and conducting regular stock takes.
• Ensure the store environment is clean, organized, and visually appealing, adhering to merchandising standards.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Assist with staff scheduling and ensure adequate coverage during operating hours.
• Implement and enforce company policies and procedures, including loss prevention measures.
• Support the Store Manager in training and developing new and existing staff members.
• Act as the acting Store Manager in the absence of the Store Manager.

Requirements

• Previous experience in a retail supervisory or assistant management role.
• Strong customer service and sales skills.
• Excellent leadership and team-building abilities.
• Good understanding of retail operations, inventory management, and visual merchandising.
• Ability to work effectively in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays, as required for the **Kimberley** store.
• High school diploma or equivalent; further education in business or retail management is a plus.
• Proficiency in point-of-sale (POS) systems.
• A proactive and problem-solving attitude.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities for career progression to Store Manager positions.
• Employee discounts on merchandise.
• A positive and team-oriented work environment in **Kimberley**.
• Training and development programs to enhance leadership skills.