Assistant store manager

Infinique & Natural Beauty Ltd; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

Infinique & Natural Beauty Ltd in Calgary is seeking an on-site Retail Operations Manager to oversee daily storefront activities in cosmetics and toiletries. You will direct and control operations, plan budgets, manage staff, and drive marketing strategies to meet sales targets while ensuring customer service excellence.

The role requires 2–3 years of retail experience, strong interpersonal and communication skills, and hands-on leadership at a physical location. On-site work is mandatory.

Qualifications

• Minimum 2 years to less than 3 years of experience.
• On-site role requiring presence at the physical location.
• Retail business experience is relevant to the role.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Education

Secondary school graduation certificate

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Retail business

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

EXPERIENCE AND SPECIALIZATION

TYPE OF PRODUCT

• Cosmetics and toiletries

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication