Store manager - retail

Stitch International; Electoral Area A; On-site; CAD 60,000 - 80,000; Full time

Job summary

Stitch International in Canada is seeking an experienced operations leader to direct daily activities at our head office in British Columbia. You will plan and organize operations, manage staff, and oversee payroll and performance reviews.

The role requires a Bachelor's degree, 2–3 years of experience in operations, and a strong focus on customer service and market trends. You will develop budgets, monitor revenues and expenses, and recruit and supervise staff to ensure smooth service delivery.

Qualifications

• Bachelor's degree required.
• 2 years to less than 3 years of experience in a relevant role.
• On-site work at the physical location with no remote option.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Skills

Operations management

Team leadership

Budgeting

Staff scheduling

Education

Bachelor's degree

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Bachelor's degree

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Client focus
• Team player