retail store supervisor

Petro Canada; Niagara Falls; On-site; CAD 42,000 - 54,000; Full time

Job summary

Petro-Canada seeks a capable supervisor to lead store operations on-site in Niagara Falls. You will supervise staff, assign duties, order and merchandise, and handle returns while establishing schedules and managing cash.

You will also resolve customer issues and maintain inventory with attention to detail in a fast-paced environment. The role requires 1–2 years of experience and at least a secondary school graduation certificate, with strong communication and organizational skills to support

Qualifications

• High school diploma or equivalent is required.
• Experience supervising staff is preferred.
• Strong customer service and cash handling abilities.
• Ability to organize inventory and manage schedules.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Skills

Staff supervision

Team coordination

Customer service

Cash handling

Scheduling

Inventory management

Merchandise presentation

Sales and upselling

Reporting

Education

Secondary school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• 5-10 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask