Assistant Service Manager - Elevate Customer Experience

Farm Boy Inc.; Ottawa; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

10% discount on in-store purchases

On-the-job training

Internal promotions

Community programs

Job summary

Farm Boy Inc. in Ottawa, Ontario, is hiring to help create the clean, welcoming, and safe shopping environment our customers expect.

You’ll support customers and Team Members by maintaining shared spaces, assisting with inventory, and upholding Health & Safety standards.

On-the-job training and internal promotions are available, plus a 10% discount on in-store purchases and involvement in community programs.

Qualifications

• Friendly and outgoing customer service mindset.
• Ability to follow health, safety and food safety policies.
• Willingness to assist with inventory and store upkeep.

Responsibilities

• Deliver friendly and engaging customer service that supports Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards as needed.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
• Ensure all shared and team member spaces are well maintained, including eating areas, washrooms, and locker rooms.
• Assist with inventory tracking and purchasing of store supplies as requested.
• Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
• Complete designated opening and closing procedures and support fellow Team Members as needed.
• Take on additional responsibilities on a periodic basis to support overall store operations.

Skills

Customer service

Team coordination

Health & Safety

Job description

Farm Boy Inc. in Ottawa, Ontario, is hiring to help create the clean, welcoming, and safe shopping environment our customers expect.

You’ll support customers and Team Members by maintaining shared spaces, assisting with inventory, and upholding Health & Safety standards.

On-the-job training and internal promotions are available, plus a 10% discount on in-store purchases and involvement in community programs.