Assistant Restaurant Manager

SSP Group; Dorval; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

Free Employee Parking

Job summary

SSP Canada at Montreal Trudeau Airport is seeking an Assistant Restaurant Manager to lead a Food & Travel team, maintaining service standards and brand integrity on site. The role focuses on staff development, performance management and delivering exceptional guest experiences in a busy airport environment.

Minimum two years in F&B management, strong bilingual English/French communication, and ability to obtain Transport Canada security clearance are required.

Qualifications

• Two years of experience in the food & beverage industry, in a management capacity.
• Food and Beverage experience in a full service dining setting strongly preferred.
• Proven ability to manage conflict and work under pressure with sound judgment and decision making.
• Excellent bilingual written and verbal communication (French and English).
• Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Ability to obtain Transport Canada Security Clearance.

Responsibilities

• Recruits, trains and develops the team; implements guest service standards and brand specifications.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Develops, plans and assigns daily goals, tasks and Team Member assignments.
• Manages, supervises and evaluates Team Member performance with feedback including disciplinary action.
• Assists in monitoring sales performance through analysis of sales reports.
• Maintains adherence to all company policies and sanitation standards.
• Manages office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills

Team leadership

Customer service

Conflict resolution

Bilingual French/English

Scheduling

Job description

Join our team as an Assistant Restaurant Manager in the Montreal Trudeau Airport!

• $55,000 / year
• Quarterly bonus potential
• End of fiscal year super bonus potential
• Free Employee Parking

SSP Canada operates several restaurants throughout the Montreal Trudeau International Airport. Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.

Essential Functions

• Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Develops, plans and assigns daily goals, tasks and Team Member assignments.
• Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.
• Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

• Minimum of two (2) years of experience in the food & beverage industry, in a management capacity.
• Food and Beverage experience in a full service dining setting strongly preferred.
• Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
• Excellent bilingual written and verbal communication (French and English)
• Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
• Ability to obtain Transport Canada Security Clearance

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government‑issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: