Assistant Mess Manager

Unit Corporation; Ottawa; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Flexible leave options

Retirement plan

Tuition reimbursement

Job summary

CFMWS – Canadian Forces Morale and Welfare Services is seeking an Assistant Mess Manager to plan and oversee mess operations, enforce safety and liquor policies, and manage staffing for events and dining rooms. The role requires a college diploma in hospitality or related field and Provincial Responsible Service of Alcohol certification (Smart Serve).

Responsibilities include supervising function staff, managing seating, menus, beverage needs, and ensuring compliance with DND, CF, and Unit

Qualifications

• College diploma or certificate in hospitality, food service management, or a related field AND some years of experience in hospitality, food and beverage service sector.
• Provincial Responsible Service of Alcohol certification (Smart Serve) as required.
• Experience coordinating hospitality services, applying policies, organising banquets and functions, inventory and bar management, personnel administration, and using basic software.

Responsibilities

• Plan, organize, monitor, and evaluate operations of all mess activities and facilities.
• Enforce health, hygiene, safety, and security standards and programs.
• Ensure compliance with liquor legislation and unit policies for responsible serving of alcohol.
• Evaluate and determine staff requirements for functions and oversee table settings, seating plans, special menus, and beverages.

Skills

Hospitality management

Policy & procedures

Staff administration

Event coordination

Software literacy

Education

College diploma in hospitality or related field

Tools

Word processing

Spreadsheets

Databases

E-mail

Internet browsing

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As the Assistant Mess Manager, under the direction of the Mess Manager, you will plan, organize, monitor, and evaluate the operations of all mess activities and facilities. You will enforce the health, hygiene, safety, and security standards and programs, ensure strict enforcement of provincial liquor legislation and DND, CF, and Unit policies concerning the responsible serving of alcohol, employee drinking restrictions, and customer behavior. You will also evaluate and recommend staff requirements for functions and oversee the protocol, table settings and arrangements, seating plans, special menus, and beverage requirements for the dining room.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in hospitality, food service management, or a related field AND some years of experience in hospitality, food and beverage service sector.

And

Provincial Responsible Service of Alcohol certification (Smart Serve), as required.

Experience

• In coordinating hospitality services
• In applying policies, procedures, and relevant legislation
• In organizing banquets and functions
• In inventory and bar management
• In personnel administration
• In using software for word processing, spreadsheets, presentations, databases, e-mail and Internet browsing

Knowledge

• Of hospitality management, practices, and theories
• Of general business practices and theories
• Of health and safety programs and procedures
• Of budget administration
• Of loss prevention

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

This is an on-site position with an assigned work location.

This position may require working evenings and weekends.

START DATE

05 October 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.