Assistant Mess Manager-EN

Canadian Forces Morale and Welfare Services; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

LinkedIn Learning

Second language training

Pension plan

Family leave

CF One discounts

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) seeks an Assistant Mess Manager to oversee mess operations, enforce safety and liquor policies, and manage dining services for events. You will coordinate staff, menus and seating while ensuring compliance with provincial liquor laws and unit policies.

The role requires a college diploma in hospitality and Smart Serve certification, with experience in banquets, inventory, staff administration and use of MS Office.

Qualifications

• College diploma in hospitality or related field with hospitality work experience.
• Smart Serve certification as required.

Responsibilities

• Plan, organize, monitor and evaluate mess operations and facilities.
• Enforce health, hygiene, safety, and liquor policies and regulations.
• Evaluate staff needs for functions and oversee dining protocol and beverage requirements.
• Coordinate events, menus and seating plans for the dining room.

Skills

Hospitality coordination

Policy compliance

Banquet planning

Inventory management

Staff administration

MS Office proficiency

Education

College diploma in hospitality

Smart Serve certification

Tools

MS Office

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well‑being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close‑knitted environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As the Assistant Mess Manager, under the direction of the Mess Manager, you will plan, organize, monitor, and evaluate the operations of all mess activities and facilities. You will enforce the health, hygiene, safety, and security standards and programs, ensure strict enforcement of provincial liquor legislation and DND, CF, and Unit policies concerning the responsible serving of alcohol, employee drinking restrictions, and customer behavior. You will also evaluate and recommend staff requirements for functions and oversee the protocol, table settings and arrangements, seating plans, special menus, and beverage requirements for the dining room.

Qualifications Needed

Education, Certifications and Licenses

• College diploma or certificate in hospitality, food service management, or a related field AND some years of experience in hospitality, food and beverage service sector.

And

• Provincial Responsible Service of Alcohol certification (Smart Serve), as required.

Experience

• In coordinating hospitality services
• In applying policies, procedures, and relevant legislation
• In organizing banquets and functions
• In inventory and bar management
• In personnel administration
• In using software for word processing, spreadsheets, presentations, databases, e-mail and Internet browsing

Knowledge

• Of hospitality management, practices, and theories
• Of general business practices and theories
• Of health and safety programs and procedures
• Of budget administration
• Of loss prevention

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Language Requirements

Bilingual (English and French) Essential Reading: Functional Writing: Functional Oral: Functional

Benefits Available

Health Benefits

• Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance

• Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning

• A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development

• Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks

• Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

This is an on‑site position with an assigned work location. This position may require working evenings and weekends.

START DATE

05 October 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario