Assistant Manager, Shoes & Customer Experience

DSW Designer Shoe Warehouse; Prince Albert; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

30% employee discount

Competitive benefits

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Growth and training opportunities

Open Door Policy

Job summary

Designer Brands Canada is seeking an Assistant Manager for the Shoe Co. banner to lead a store team, coach staff, and drive sales while maintaining an inclusive, customer‑focused environment.

The role requires 2–3 years of progressive retail supervisory experience, strong communication, and the ability to work days, closing shifts and weekends. Benefits include employee discounts, health coverage, flexible scheduling and growth opportunities.

Qualifications

• Minimum 2–3 years of experience in progressive retail supervisory role.
• Ability to work days, closing shifts and weekends.
• Proficiency with MS Office and basic computer skills.

Responsibilities

• Lead store team to achieve sales and profitability targets.
• Coach and develop staff and maintain high customer service standards.
• Manage store operations, payroll, scheduling, and loss prevention.
• Recruit, train and retain top talent and foster teamwork.

Skills

Retail leadership

Customer service

Sales targets

Team coaching

Communication

Tools

MS Word

Excel

Email

Job description

Designer Brands Canada is seeking an Assistant Manager for the Shoe Co. banner to lead a store team, coach staff, and drive sales while maintaining an inclusive, customer‑focused environment.

The role requires 2–3 years of progressive retail supervisory experience, strong communication, and the ability to work days, closing shifts and weekends. Benefits include employee discounts, health coverage, flexible scheduling and growth opportunities.