Part-Time Shoe Store Lead: Elevate Customer Experience

DSW Designer Shoe Warehouse; Markham; Hybrid; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Bonus potential

Employee assistance program

Growth and development

Open door policy

Job summary

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner in Ontario. You will report to the Store Manager and help lead the store, foster inclusivity, coach staff, and drive in-store and web order sales while maintaining high customer service standards.

The role requires flexibility for weekend shifts and closings; benefits include employee discounts, growth opportunities, and a supportive team environment.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Coaches and provides feedback as directed by Store Management to achieve segment success
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently

Skills

Open attitude

Customer service

Motivated

Teamwork

Willing to learn

Flexibility

Shift adaptability

Job description

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner in Ontario. You will report to the Store Manager and help lead the store, foster inclusivity, coach staff, and drive in-store and web order sales while maintaining high customer service standards.

The role requires flexibility for weekend shifts and closings; benefits include employee discounts, growth opportunities, and a supportive team environment.