Assistant Manager - Retail

Tim Hortons; Kemptville; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Extended health care

On-site parking

Vision care

Food provided on site

Job summary

Tim Hortons in Kemptville, ON seeks a dynamic Assistant Manager to join the team in a full-time, in-person leadership role. You will support the Manager in daily operations, supervise staff, and ensure exceptional customer service while maintaining company standards.

This position offers growth opportunities within the organization; responsibilities include scheduling, inventory, budgeting support, health and safety oversight, and training team members.

Qualifications

• Leadership and supervision experience in a fast-paced environment.
• Strong communication and customer service skills.
• Proficiency in cashiering and basic math.
• Ability to multitask and manage time effectively.
• Experience training and developing a team (asset).
• Familiarity with budgeting and health & safety in a restaurant (asset).
• Secondary school diploma preferred.

Responsibilities

• Assisting the Manager in overseeing daily operations and staff management
• Providing exceptional customer service and resolving customer issues
• Continuously developing supervisors and team members
• Implementing and maintaining company policies and procedures
• Assisting in budgeting and financial management
• Ensuring efficient team management to achieve business goals
• Managing administrative tasks such as scheduling, inventory, and reporting
• Overseeing Health and Safety in the restaurant

Skills

Leadership

Customer service

Cashiering

Math skills

Administrative skills

Multitasking

Time management

Education

Secondary school diploma

Job description

Tim Hortons in Kemptville, ON is seeking a dynamic Assistant Manager to join their team. This full-time, in-person leadership role offers strong opportunities for personal and professional growth, as well as advancement within the organization.

Responsibilities include:

• Assisting the Manager in overseeing daily operations and staff management
• Providing exceptional customer service and resolving customer issues
• Continuously developing supervisors and team members
• Implementing and maintaining company policies and procedures
• Assisting in budgeting and financial management
• Ensuring efficient team management to achieve business goals
• Managing administrative tasks such as scheduling, inventory, and reporting
• Overseeing Health and Safety in the restaurant

Requirements:

• Proven experience in a leadership role with strong team management skills
• Strong speed of service and excellent communication skills
• Exceptional customer service abilities
• Proficiency in cashiering and basic math skills
• Strong administrative skills with attention to detail
• Ability to multitask and prioritize tasks effectively
• Time management skills to meet deadlines and handle multiple responsibilities simultaneously
• Experience training and developing a team (asset)
• Familiarity with financials and the budgeting process (asset)
• Experience managing Health and Safety in a restaurant (asset)
• Quick service restaurant management: 1 year (preferred)
• Advanced Food Safety Certification (preferred)
• Secondary school diploma (preferred)
• Available to work every second weekend at minimum
• Must reliably commute to or plan to relocate to Kemptville, ON

Benefits: Dental care, disability insurance, extended health care, on-site parking, vision care, food provided on site.

Pay: $20.00 – $23.00 per hour

Proven leadership experience; strong team management and communication skills; proficiency in cashiering and basic math; administrative competence including scheduling and inventory; ability to multitask; Secondary school diploma preferred; Advanced Food Safety Certification preferred; 1 year quick service restaurant management experience preferred