assistant manager - retail

YYC Flooring Solutions; Calgary; On-site; CAD 60,000 - 75,000; Full time

Job summary

YYC Flooring Solutions in Calgary, Alberta, is seeking an experienced Operations Manager to oversee daily retail operations on-site. You will supervise staff, plan schedules, manage budgets, and implement merchandising strategies to meet sales targets.

The ideal candidate has a Bachelor's degree and 2–3 years of retail management experience, strong leadership, and a customer-service mindset to resolve issues and optimize store performance.

Qualifications

• Bachelor’s degree required for the role.
• 2–3 years of retail operations/management experience preferred.
• On-site role at a retail service establishment.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff

Skills

Daily operations management

Staff management

Budgeting

Marketing planning

Customer service focus

Education

Bachelor's degree

Job description

Overview

Languages

English

Education

• Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment

Responsibilities

Tasks

• Direct and control daily operations


• Evaluate daily operations


• Plan and organize daily operations


• Manage staff and assign duties


• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales


• Determine merchandise and services to be sold


• Implement price and credits policies


• Locate, select and procure merchandise for resale


• Develop and implement marketing strategies


• Plan budgets and monitor revenues and expenses


• Determine staffing requirements


• Resolve issues that may arise, including customer requests, complaints and supply shortages


• Recruit, hire and supervise staff and/or volunteers


• Conduct performance reviews


• Supervise office and volunteer staff