Assistant manager, restaurant

Tim Hortons Québec; Town of Rothesay; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Job summary

Tim Hortons Québec is seeking a capable supervisor for fast-paced operations. You will balance cash, oversee daily activities, and ensure customer service excellence.

Responsibilities include inventory control, enforcing health and safety standards, addressing customer concerns, and supervising 20+ staff while coordinating shifts across early mornings, days, and evenings.

Qualifications

• 1 year to less than 2 years experience required.
• No degree, certificate or diploma required.
• Strong customer service experience preferred.
• Ability to work in a fast-paced environment.
• Commitment to health and safety regulations.

Responsibilities

• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Excellent oral communication

Attention to detail

Team player

Reliability

Education

No degree, certificate or diploma

Job description

Experience

• Experience: 1 year to less than 2 years

Education

Education: No degree, certificate or diploma

Experience

• Experience: 1 year to less than 2 years

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Employment terms options

• Flexible hours
• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Work Term: Permanent
• Work Language: English
• Hours: 40 to 44 hours per week