Assistant manager, restaurant

Tim Hortons Québec; Antigonish; On-site; CAD 60,000 - 85,000; Full time

Job summary

Tim Hortons Québec is seeking a capable operations manager to oversee daily restaurant activities across multiple locations in Canada. You will plan, organize and direct operations, ensuring quality service and compliance with health and safety standards.

The role includes budgeting, supervising 5-10 staff, evaluating performance, coordinating with suppliers and local marketing efforts, and maintaining a strong customer-focused approach in a fast-paced setting.

Qualifications

• Education: Secondary (high) school graduation certificate.
• Experience: 2 years to less than 3 years.
• Education: Secondary (high) school graduation certificate.
• Experience: 2 years to less than 3 years.

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Excellent oral communication

Excellent written communication

Attention to detail

Dependability

Team player

Organized

Flexibility

Reliable

Customer focus

Interpersonal skills

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Office

Point of sale system

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Various locations

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Morning
• Night
• Day
• Weekend
• Overtime available