Assistant manager, restaurant

Dairy Queen Shediac; Canada; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Dairy Queen Shediac is seeking an experienced restaurant manager to oversee daily operations at the on-site Canadian location. You will plan budgets, supervise staff, ensure health & safety, and deliver excellent customer service.

The role requires 1 year to less than 2 years experience, a College/CEGEP education, and the ability to manage 16–20 staff. You will recruit, train, and monitor performance while coordinating marketing initiatives and catering events.

Qualifications

• 1 year to less than 2 years experience in a supervisory or management role.
• Education: College/CEGEP diploma or equivalent.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations and monitor revenues to determine labour cost.
• Monitor staff performance and balance cash and prepare cash reports.
• Recruit, train and supervise staff; set staff schedules and lead team.
• Organize and maintain inventory; ensure health and safety regulations are followed.
• Participate in marketing plans and catering/events coordination.
• Address customers’ complaints or concerns and provide exceptional service.

Skills

Budget analysis

Staff management

Customer service

Staff training

Negotiation

Education

College/CEGEP

Job description

LANGUAGES

English

EDUCATION

• College/CEGEP

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers’ complaints or concerns
• Provide customer service
• Manage events

SUPERVISION

• 16-20 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan