assistant manager, restaurant

Tim Hortons; Beamsville; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for their restaurant in Beamsville. This role involves overseeing daily operations, ensuring excellent customer service, and managing a team of 5-10 individuals. Ideal candidates will have a secondary school diploma and 2-3 years of experience in a fast-paced environment. You will be responsible for implementing operational procedures, managing inventory, and addressing customer concerns. Join a dynamic team where you can make a significant impact and grow your career in the food service industry.

Qualifications

• 2-3 years of experience in a similar role.
• Strong understanding of customer service and operational procedures.

Responsibilities

• Determine services offered and implement operational procedures.
• Balance cash and complete reports.
• Organize and maintain inventory.

Skills

Customer Service

Operational Procedures

Inventory Management

Performance Reviews

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Office

Point of sale system

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

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Applying to assistant manager, restaurant @ Tim Hortons

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