Assistant Manager Food Service

Kibbi Technologies Inc.; Ottawa; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits (full-time)

Training and development opportunities

Employee recognition programs (service

Meal program

Safe and healthy work environment

Diverse and inclusive workforce

Job summary

Aramark is hiring a full-time Assistant Manager for the Starbucks unit at Carleton University campus in Ottawa, ON. Reporting to the location Manager, you will lead daily operations, supervise staff, ensure compliance with standards, and drive customer service excellence.

You will manage scheduling, assist HR tasks, recruit and train staff, and support marketing initiatives while maintaining inventory controls and cost management in a fast-paced environment.

Qualifications

• Diploma in Hospitality Management/ Food and Beverage Management or equivalent.
• Management experience required.
• Experience in a unionized setting an asset.
• Knowledge of MS Word, Excel and PowerPoint.
• Effective communication skills.
• Ability to analyze and interpret financials.
• Strong organization skills.
• Flexible Schedule – evenings/weekends

Responsibilities

• Oversee daily operations with oversight from the Manager.
• Ensure compliance with Aramark and Franchise standards and safety policies.
• Assist with staff scheduling with Manager support.
• Support HR functions like performance evaluations and progressive discipline.
• Recruit and train staff per Aramark and Franchise requirements.
• Develop Supervisory staff to maintain standards.
• Ensure courteous service and resolve customer complaints.
• Collaborate with Manager/Marketing Manager on promotions and initiatives.

Skills

Management experience

Effective communication

Financial analysis

Flexible schedule

Education

Diploma in Hospitality Management/ Food and Beverage Management or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

JOB DESCRIPTION

Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team!

We are hiring full‑time Assistant Managers to join our team at Starbucks on Carleton University campus. Reporting to the Manager of the location, our Assistant Managers are responsible for assisting with the day‑to‑day operations of the unit, working with and providing leadership to the team on the ground, and ensuring a high level of customer service.

WHAT WE OFFER

• Health benefits (full‑time employees)
• Training and development opportunities
• Employee recognition programs including service awards
• Meal program
• Strong focus on a safe and healthy work environment
• Diverse and inclusive workforce

ABOUT THE JOB

• Responsible for overseeing the daily operations with assistance from the Manager
• Ensure compliance of all Aramark operating standards, Franchise standards, and legislated standards including company policy and procedure, Health and Safety standards, and Safe Food Handling
• Responsible for scheduling staff with assistance from the Manager
• Provides support to Manager with HR functions such as performance evaluations and progressive discipline
• Recruits and trains staff in compliance with Aramark and Franchise requirements
• Develops and motivates Supervisory staff to attain proper standards of performance
• Ensure quality, courteous service is provided to all customers, and resolves customer complaints
• Works with the Manager and Marketing Manager to launch marketing initiatives and promotions
• Responsible for inventory controls, food, labor and direct costs
• Collects, records, and deposits all revenues received at the component
• Maintains compliance of all cash handling and cash auditing procedures, reports and overage/shortages
• Ensures adherence to Aramark’s policies and procedures
• Ensures adherence to Aramark's Health and Safety Programs
• Other duties as assigned

ABOUT YOU

• Diploma in Hospitality Management/ Food and Beverage Management or equivalent
• Management experience required
• Experience in a unionized setting an asset
• Knowledge of Microsoft Word, Excel and PowerPoint
• Effective communication skills
• Ability to analyze and interpret financials
• Strong organization skills
• Flexible Schedule Required – may involve some evenings and weekends

The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.

ABOUT ARAMARK

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is to help you reach your full potential and pursue what matters.

The hourly wage range for this role is $20.50 - $22.00