Assistant Manager

Aramark; Ottawa; On-site; CAD 27,552 - 30,307; Full time

Benefits offered by this job

Health benefits (full-time employees)

Training and development opportunities

Employee recognition programs (service

Meal program

Safe and healthy work environment

Diverse and inclusive workforce

Job summary

Aramark’s Carleton Dining Services is hiring an Assistant Manager for the Teraanga Commons Dining Hall on Carleton University campus in Ottawa. You will assist daily operations, lead a frontline team, and ensure high levels of customer service.

You will work under the Food Service Manager with culinary staff, participate in scheduling, HR tasks, hiring and training, and help drive promotions and revenue control. This role offers career growth within a supportive environment.

Qualifications

• Diploma in Hospitality Management/ Food and Beverage Management or equivalent work experience.
• Supervisory experience required.
• Experience in a unionized setting an asset.
• Knowledge of Microsoft Word, Excel and PowerPoint.
• Some physical work required; must be able to lift up to 30lbs.
• Flexible Schedule Required - may involve some evenings and weekends.

Responsibilities

• Oversee daily operations with assistance from the Manager on duty and in conjunction with the culinary team.
• Ensure compliance with Aramark operating standards and legislated standards including Health and Safety and Safe Food Handling.
• Assign daily tasks to the team.
• Assist with scheduling duties under the guidance of the manager on duty.
• Support HR functions such as performance evaluations and progressive discipline.
• Recruit and train staff in line with Aramark requirements.
• Develop and motivate staff to meet standards of performance.
• Ensure quality, courteous service to all customers and resolve complaints.
• Collaborate with Marketing Manager on promotions and initiatives.
• Participate in inventory controls.
• Collect, record, and deposit all revenues earned at the unit.
• Maintain adherence to cash handling and auditing procedures.
• Adhere to Aramark policies and Health & Safety programs.
• Other duties as assigned.

Skills

Supervisory experience

Customer service

Education

Diploma in Hospitality Management/ Food and Beverage Management or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for an entry-level management position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team!

We are hiring full-time Assistant Managers to join our team at Teraanga Commons Dining Hall on Carleton University campus. Reporting to the Food Service Managers in the location, and working in conjunction with the Culinary Team and other Assistant Managers, our Assistant Managers are responsible for assisting with the day-to-day operations of the unit, working with and providing leadership to the team on the ground, and ensuring a high level of customer service.

What We Offer

• Health benefits (full-time employees)
• Training and development opportunities
• Employee recognition programs including service awards
• Meal program
• Strong focus on a safe and healthy work environment
• Diverse and inclusive workforce

About the Job

• Responsible for overseeing the daily operations with assistance from the Manager on duty and in conjunction with the culinary team
• Ensure compliance of all Aramark operating standards and legislated standards including company policy and procedure, Health and Safety standards, and Safe Food Handling
• Responsible for assigning daily tasks to the team
• Responsible for some scheduling duties with the guidance of the manager on duty
• Provides support to Manager with HR functions such as performance evaluations and progressive discipline
• Recruits and trains staff in compliance with Aramark requirements
• Develops and motivates staff to attain proper standards of performance
• Ensure quality, courteous service is provided to all customers, and resolves customer complaints
• Works with the Manager and Marketing Manager to launch marketing initiatives and promotions
• Participates in inventory controls
• Collects, records, and deposits all revenues received at the component
• Maintains compliance of all cash handling and cash auditing procedures, reports and overage/shortages
• Ensures adherence to Aramark's policies and procedures
• Ensures adherence to Aramark's Health and Safety Programs
• Other duties as assigned

About You

• Diploma in Hospitality Management/ Food and Beverage Management or equivalent work experience
• Supervisory experience required
• Experience in a unionized setting an asset
• Knowledge of Microsoft Word, Excel and PowerPoint
• Some physical work required; must be able to lift up to 30lbs
• Flexible Schedule Required - may involve some evenings and weekends

The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.

Education

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

This hourly wage range for this role is $20.50 to $22.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.