Food Service Supervisor

Aramark; Ottawa; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Training & development

Service awards

Meal program

Safe work environment

Diversity & inclusion

Job summary

Aramark on Carleton University campus is seeking a Food Service Supervisor to coordinate daily operations, supervise staff, and ensure prompt, friendly service at Bridgehead on campus.

The role reports to the Manager or Assistant Manager and includes opening/closing duties, training staff, and maintaining records. Successful candidates will be proactive, customer-focused, and able to manage multiple tasks in a fast-paced environment.

Qualifications

• Work experience in the food service industry as a Supervisor is an asset.
• Solid understanding and practical knowledge of retail service principles and etiquette.
• Effective team management experience.
• A proactive approach toward day-to-day activities and shifting demands.
• Knowledgeable with POS systems.

Responsibilities

• Supervise and direct the prompt, efficient and friendly serving of all food and beverages
• Direct staff to complete appropriate tasks; adjust tasks as required
• Keep location properly stocked to ensure the smooth operation of the unit
• Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
• Participate in all fields of administrative work, including but not limited to opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, and maintenance logs
• Coach and motivate staff
• Assist in the training and development of staff
• Ensure adherence to all of Aramark Policies and Procedures
• May perform other job duties as required

Skills

Team management

Interpersonal skills

Communication skills

Proactive approach

Prioritization

Tools

POS system

Job description

Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team!

We are hiring Food Service Supervisors to join our team at Bridgehead Page Break on Carleton University campus. Our Supervisors coordinate and oversee the activities within the Operation, as well as supervise all staff. Reporting to the Manager or Assistant Manager, our Supervisors are responsible for the day-to-day operations of the unit, working on the floor and helping out with the stations.

What We Offer

• Health benefits (full-time employees)
• Training and development opportunities
• Employee recognition programs including service awards
• Meal program
• Strong focus on a safe and healthy work environment
• Diverse and inclusive workforce

About the Job

• Supervise and direct the prompt, efficient and friendly serving of all food and beverages
• Direct staff to complete appropriate tasks; adjust tasks as required
• Keep location properly stocked to ensure the smooth operation of the unit
• Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
• Participate in all fields of administrative work, including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, and maintenance logs
• Coach and motivate staff
• Assist in the training and development of staff
• Ensure adherence to all of Aramark Policies and Procedures
• May perform other job duties as required

About You

• Work experience in the food service industry as a Supervisor an asset
• Solid understanding and practical knowledge of retail service business principles and service etiquette
• Effective team management experience
• A proactive approach toward day-to-day activities and shifting demands
• Knowledgeable with POS
• Exceptional interpersonal, and communication skills
• Perform well under pressure; manage multiple priorities simultaneously

The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The hourly wage range for this role is $19.50 - $20.10

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.