Food Service Supervisor

Kibbi Technologies Inc.; Ottawa; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits (full-time employees)

Training and development opportunities

Employee recognition programs incl. 0

Job summary

Aramark at Carleton University’s Bridgehead Nichol location is hiring Food Service Supervisors to oversee daily operations, supervise staff, and ensure prompt, friendly service in a fast-paced setting.

This role requires strong team leadership, knowledge of POS, excellent customer service, and ability to manage multiple tasks. Benefits include health benefits, training, recognition programs and meal program.

Qualifications

• Work experience in the food service industry as a Supervisor an asset
• Solid understanding and practical knowledge of retail service business principles and service etiquette
• Effective team management experience
• A proactive approach toward day‑to‑day activities and shifting demands
• Knowledgeable with POS
• Exceptional interpersonal, and communication skills
• Perform well under pressure; manage multiple priorities simultaneously
• Excellent customer service skills

Responsibilities

• Supervise and direct the prompt, efficient and friendly serving of all food and beverages
• Direct staff to complete appropriate tasks; adjust tasks as required
• Keep location properly stocked to ensure the smooth operation of the unit
• Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
• Participate in all fields of administrative work, including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, and maintenance logs
• Coach and motivate staff
• Assist in the training and development of staff
• Ensure adherence to all of Aramark Policies and Procedures
• May perform other job duties as required

Skills

POS

Team management

Customer service

Interpersonal skills

Communication skills

Work under pressure

Multi-tasking

Tools

POS system

Job description

JOB DESCRIPTION

Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team!

We are hiring Food Service Supervisors to join our team at Bridgehead Nichol on Carleton University campus. Our Supervisors coordinate and oversee the activities within the Operation, as well as supervise all staff. Reporting to the Manager or Assistant Manager, our Supervisors are responsible for the day-to-day operations of the unit, working on the floor and helping out with the stations.

WHAT WE OFFER

• Health benefits (full-time employees)
• Training and development opportunities
• Employee recognition programs including service awards
• Meal program
• Strong focus on a safe and healthy work environment
• Diverse and inclusive workforce

ABOUT THE JOB

• Supervise and direct the prompt, efficient and friendly serving of all food and beverages
• Direct staff to complete appropriate tasks; adjust tasks as required
• Keep location properly stocked to ensure the smooth operation of the unit
• Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
• Participate in all fields of administrative work, including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, and maintenance logs
• Coach and motivate staff
• Assist in the training and development of staff
• Ensure adherence to all of Aramark Policies and Procedures
• May perform other job duties as required

ABOUT YOU

• Work experience in the food service industry as a Supervisor an asset
• Solid understanding and practical knowledge of retail service business principles and service etiquette
• Effective team management experience
• A proactive approach toward day‑to‑day activities and shifting demands
• Knowledgeable with POS
• Exceptional interpersonal, and communication skills
• Perform well under pressure; manage multiple priorities simultaneously
• Excellent customer service skills

The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.

ABOUT ARAMARK

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The hourly wage range for this position is $19.50 - $20.10