Hourly Supervisor

Aramark; Ottawa; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Training and development opportunities

Employee recognition programs

Meal program

Safe and healthy work environment

Diverse and inclusive workforce

Job summary

Aramark is hiring full-time Assistant Managers for the Food Court at Carleton University in Ottawa. You will assist with day-to-day operations, lead the team, and help deliver high-quality customer service in a fast-paced environment.

Role requires supervisory experience, a hospitality-focused diploma or equivalent, and flexibility to work evenings/weekends; knowledge of MS Word/Excel/PowerPoint is expected. Aramark offers health benefits and development opportunities.

Qualifications

• Diploma in Hospitality Management or equivalent; supervisory experience required.
• Experience with MS Word, Excel and PowerPoint.
• Knowledge of a unionized setting is an asset.
• Ability to lift up to 30 lbs; some physical work.
• Flexible schedule including evenings and weekends.

Responsibilities

• Oversee daily operations with the Manager on duty and culinary team.
• Ensure compliance with Aramark standards, health and safety, and cash handling procedures.
• Assign daily tasks and assist with scheduling under the manager on duty.
• Support HR tasks such as evaluations and progressive discipline.
• Recruit and train staff in line with Aramark requirements.
• Develop and motivate staff to meet performance standards and service quality.
• Ensure courteous service and resolve customer complaints.
• Collaborate with Marketing Manager to implement promotions.
• Participate in inventory controls and revenue recording.

Skills

Supervisory experience

Microsoft Word

Microsoft Excel

PowerPoint

Education

Diploma in Hospitality Management/ Food and Beverage Management or equivalent work experience

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for an entry-level management position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team!

We are hiring full-time Assistant Managers to join our team at the Food Court on Carleton University campus. Reporting to the Managers in the location, and working in conjunction with the Culinary Team and other Assistant Managers, our Assistant Managers are responsible for assisting with the day-to-day operations of the unit, working with and providing leadership to the team on the ground, and ensuring a high level of customer service.

What We Offer

• Health benefits (full-time employees)
• Training and development opportunities
• Employee recognition programs including service awards
• Meal program
• Strong focus on a safe and healthy work environment
• Diverse and inclusive workforce

About the Job

• Responsible for overseeing the daily operations with assistance from the Manager on duty and in conjunction with the culinary team
• Ensure compliance of all Aramark operating standards and legislated standards including company policy and procedure, Health and Safety standards, and Safe Food Handling
• Responsible for assigning daily tasks to the team
• Responsible for some scheduling duties with the guidance of the manager on duty
• Provides support to Manager with HR functions such as performance evaluations and progressive discipline
• Recruits and trains staff in compliance with Aramark requirements
• Develops and motivates staff to attain proper standards of performance
• Ensure quality, courteous service is provided to all customers, and resolves customer complaints
• Works with the Manager and Marketing Manager to launch marketing initiatives and promotions
• Participates in inventory controls
• Collects, records, and deposits all revenues received at the component
• Maintains compliance of all cash handling and cash auditing procedures, reports and overage/shortages
• Ensures adherence to Aramark’s policies and procedures
• Ensures adherence to Aramark's Health and Safety Programs
• Other duties as assigned

About You

• Diploma in Hospitality Management/ Food and Beverage Management or equivalent work experience
• Supervisory experience required
• Experience in a unionized setting an asset
• Knowledge of Microsoft Word, Excel and PowerPoint
• Some physical work required; must be able to lift up to 30lbs
• Flexible Schedule Required – may involve some evenings and weekends

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The hourly wage range for this position is $20.50 - $23.00

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.