Assistant Manager, Food & Beverage, Quick Service

VERA Security, Inc.; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Food & Beverage Manager to lead the Quick Service department. This exciting role involves overseeing a dedicated team, ensuring top-notch service during high-profile events, and maintaining quality and safety standards. The ideal candidate will possess a strong background in food and alcohol service, with proven leadership skills in a fast-paced environment. Join a vibrant team committed to delivering exceptional experiences to fans and making a significant impact in the community. If you thrive under pressure and have a passion for hospitality, this opportunity is perfect for you.

Qualifications

• Strong food and alcohol service background required.
• Leadership experience in high-volume environments is essential.
• Smart Serve certification is mandatory.

Responsibilities

• Lead the Quick Service Food and Beverage team during events.
• Ensure compliance with health and safety regulations.
• Supervise and train the F&B hourly team.

Skills

F&B Management Experience

Leadership Skills

Customer Service

P&L Knowledge

Communication Skills

Education

Smart Serve Certification

WHMIS Training

Job description

• Full-time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

As a valuable member of the Food & Beverage team, you will assist the Food & Beverage Manager in overseeing and leading the Quick Service department, ensuring the delivery of winning food and beverage fan service to all fans during a variety of events at Scotiabank Arena, BMO Field and Coca-Cola Coliseum.

• Lead the Quick Service Food and Beverage team during events with the assistance of the Part Time Supervisor team.
• Lead the Beverage (Bar & Kiosk) portfolio, under the guidance of the department Manager.
• Provide leadership and direction by managing standards of quality, service, safety, and profitability for the Quick Service department.
• Supervise, train, develop and motivate the F&B hourly team.
• Resolve discrepancies quickly and effectively.
• Ensure compliance with all related regulations such as those pertaining to Employment Standards, Health & Safety and AGCO.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Carry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, corrective actions and discipline.
• Act as an ambassador for MLSE and our community.
• Adhere to MLSE service standards and policies.
• Perform other related duties as required.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Strong food and alcohol service background.
• Experience as a manager/supervisor of F&B in a hotel, restaurant, bar, or events-based venue is required.
• Leadership experience in a high-volume food and alcohol service environment.
• Prior experience working with beer, wine, and cocktails is a benefit.
• Trained in WHMIS, NFSTP, ServSafe, or equivalent.
• Smart Serve certification is required.
• Solid understanding and practical knowledge of Industry principles and service etiquette.
• Ability to communicate, motivate, and lead effectively.
• A proactive approach toward day-to-day activities and shifting demands.
• P&L knowledge and ongoing awareness of financials.
• Proven to perform well under pressure; manage multiple priorities simultaneously.
• Ongoing awareness and responsiveness to client satisfaction.
• Available to work evenings, weekends, and holidays as required.

Additional Information

Apply by: May 16, 2025

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have diftficulty using our online application system and you need an accommodation due to a disability, please email[emailprotected] .Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.