Food & Beverage Banquet Supervisor

Omni Hotels & Resorts; Toronto, Millbrook; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality seeks a Food & Beverage Banquet Supervisor to uphold four diamond service standards at their iconic hotel. This role involves training and supervising staff to ensure exceptional guest experiences at various events. With a dynamic work environment, you will collaborate with multiple departments to create memorable moments for guests. If you have a passion for service and a knack for leadership, this is your opportunity to shine in a prestigious setting that values respect and empowerment.

Qualifications

• Minimum 1 year experience in executing banquet and catering events.
• Proficient with forecasting, cost controls, and scheduling.

Responsibilities

• Ensure delivery of four diamond level service for banquet events.
• Motivate and develop associates for excellence in service.

Skills

Customer Service

Leadership

Problem Solving

Multi-tasking

Education

Bachelor’s degree in Hotel Management

College diploma in Hotel Management

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

MICROS POS

Job description

Overview

King Edward Hotel

With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.

The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match

Job Description

The Food & Beverage Banquet Supervisor is responsible for the delivery of four diamond level service of all our banquet and catering events. Ensure delivery of proper training and supervision to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

Responsibilities

• Maintain food & beverage standards and consistent guest experience in keeping with Omni’s standards and guidelines
• Complete all required reports and billings pertaining to events
• Motivate and develop associates with emphasis on continuously striving for excellence in service
• Close coordination and communication with other departments
• Inspect all banquet floors regularly to ensure that they are maintained to the hotel standards
• Actively engaged with our guests and all hotel associates
• Assist Banquet Manager with team meetings, training, scheduling, and payroll
• Encourage associates to create unique, personalized memorable experiences at every opportunity
• Support Outlets, as needed, to ensure a smooth and efficient operation within food & beverage across the hotel
• Other duties as assigned by the Banquet Manager

Qualifications

• Bachelor’s degree or College diploma in Hotel Management preferred
• Minimum 1 year experience in executing banquet and catering events such as receptions, weddings, galas, and conferences
• Minimum 1 year supervising within a union environment
• Proficient with forecasting, cost controls and scheduling
• Demonstrated leadership skills including employee growth and development, interdepartmental teamwork and exceptional customer service
• Proven ability to multi-task, manage deadlines, and work well in a fast-paced environment
• Sound ability to problem solve, make decisions and utilize good judgment
• Proficient in MS Office including Word, Excel, Outlook and PowerPoint. MICROS POS experience preferred.
• Must have SMART SERVE Certification
• Must be able to work a flexible schedule including nights, weekends and holidays
• Must be physically able to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs
• Must be legally eligible to work in Canada

End of Job Description

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