Assistant Manager, Administration

Banque Nationale du Canada; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee assistance program

Preferential banking services

Community involvement

Virtual sleep clinic

Job summary

National Bank is seeking an Assistant Manager, Administration - PPSA to help oversee a high-volume PPSA administration team in equipment finance. You’ll support registrations, searches, and related activities with a focus on accuracy and timely delivery.

The role emphasizes leadership, coaching, and collaboration with internal partners to resolve complex PPSA issues and drive continuous improvements in a fast-paced environment.

Qualifications

• Relevant experience in operations, equipment finance, banking administration and/or people leadership.
• Knowledge of PPSA registrations, searches and related secured lending administration is an asset.
• Ability to coach, train and support employees in a fast-paced environment.
• Strong judgment, accountability and risk awareness when handling escalations and confidential information.

Responsibilities

• Support day-to-day leadership of the PPSA Administration team, including workload planning, coaching, training and onboarding.
• Act as a subject matter resource for PPSA files, registrations and searches; address issues and service questions.
• Ensure timely PPSA registrations, amendments, renewals and searches for equipment financing.
• Monitor workload, service standards and team metrics to identify risks and improvements.
• Promote adherence to policies, privacy requirements and controls.

Skills

Leadership

PPSA knowledge

Coaching

Risk awareness

Organizational skills

Communication

Process improvement

French language

Tools

Microsoft Office

Bank systems

Reporting platforms

Job description

A career as an Assistant Manager, Administration - PPSA in Equipment Finance at National Bank means helping lead the team responsible for Personal Property Security Act (PPSA) administration supporting the Bank’s equipment finance portfolio. In this role, you will help ensure PPSA registrations, searches and related activities are completed accurately and within required timelines while supporting strong operational controls, employee development and risk-conscious decision-making.

You will work closely with the Manager, PPSA Administration to prioritize work, resolve escalations, support team performance and contribute to continuous improvement in a high-volume, deadline-driven environment.

Your role:

• Support day-to-day leadership of the PPSA Administration team, including workload planning, coaching, training, onboarding and performance support.
• Act as a subject matter resource and escalation point for complex PPSA files, registration and search questions, exceptions and service issues.
• Support the accurate and timely completion of PPSA registrations, amendments, renewals, discharges and searches related to equipment financing transactions.
• Monitor work volumes, service standards, quality results and team metrics to identify priorities, risks and improvement opportunities.
• Promote adherence to Bank policies, procedures, documentation standards, privacy requirements and operational controls.
• Work closely with internal partners to resolve PPSA-related issues and ensure security interests and documentation requirements are appropriately addressed.
• Collaborate with external service providers and other stakeholders as required to support registrations, searches and related administration.
• Contribute to procedure updates, process improvements, reporting, project work and change management initiatives.
• Support an inclusive, accountable and solution-oriented team culture aligned with Bank values.

Your team:

This position reports to the Manager, PPSA Administration within Equipment Finance. You will work closely with PPSA Administrators, Senior Administrators, students, peer leaders and partners across Operations, Sales, Credit, Funding, Customer Service, Collections, Legal, Compliance and other business areas.

The PPSA Administration team plays an important role in supporting equipment financing transactions by helping ensure the Bank’s security interests are properly registered and maintained. The team is responsible for activities including PPSA registrations, searches, amendments, renewals and discharges, as well as addressing exceptions and supporting internal partners with PPSA-related requirements.

Required skills:

• Relevant experience in operations, equipment finance, leasing, banking administration, secured lending and/or people leadership.
• Knowledge of PPSA registrations, searches and related secured lending administration is an asset.
• Ability to coach, train and support employees in a fast-paced operational environment.
• Strong judgment, accountability and risk awareness when handling escalations, exceptions and confidential information.
• Excellent organizational skills with the ability to manage competing priorities, deadlines and high volumes of work.
• Strong communication and relationship management skills with internal and external stakeholders.
• Ability to analyze operational issues, identify practical solutions and contribute to process and control improvements.
• Proficiency with Microsoft Office and the ability to learn and support multiple Bank systems, workflow tools and reporting platforms.
• Knowledge of French is an asset.

Languages:

Skills

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• Critical Thinking
• Diversity & Inclusion
• Emotional Intelligence
• Problem Solving
• Risk Management
• Stress Management
• Client-focused
• Decision Making
• Learning Agility
• Mobilization
• Partner Development
• Resiliency
• Strategy Execution
• Managerial Courage

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?