Administrative Receptionist

National Bank of Canada; Winnipeg; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Employee share ownership

Job summary

National Bank Equipment Finance is seeking an Administrative Receptionist to be the welcoming first point of contact for employees, clients, visitors, vendors, and partners. You will support daily office operations, manage reception activities, mail and courier services, and general administrative tasks.

Ideal candidates bring at least 1 year in an administrative or front-line role, strong MS Office skills, and a professional, service-oriented attitude.

Qualifications

• Minimum of 1 year of related administrative, reception, or front-line client service experience.
• Strong customer service orientation with the ability to interact professionally with employees, executives, clients, vendors, and visitors.
• Excellent organization and time management skills with the ability to manage competing priorities in a fast-paced environment.
• Ability to work independently, use sound judgment, and handle confidential information with discretion.

Responsibilities

• Greet employees, clients, vendors, and visitors in a professional and friendly manner, in person and by phone.
• Receive, log, sort, distribute, and track incoming and outgoing mail, courier items, faxes, and shipping labels.
• Coordinate postage and courier cost allocation and respond to mail-related inquiries.
• Monitor and order office supplies, validate invoices, and obtain required approvals.
• Maintain visitor and employee key card access, inventory, and reception process records.
• Report building issues and provide general administrative support for office committees, projects, and filing.

Job description

A career as an Administrative Receptionist in Administration at National Bank Equipment Finance is to provide a professional, welcoming, and reliable first point of contact for employees, clients, visitors, vendors, and partners. In this role, you will support the daily operation of the office by managing reception activities, visitor coordination, mail and courier services, office supplies, and general administrative support.

Your role:

• Greet employees, clients, vendors, and visitors in a professional and friendly manner, in person and by phone.
• Receive, log, sort, distribute, and track incoming and outgoing mail, courier items, registered mail, faxes, and shipping labels.
• Coordinate postage and courier cost allocation, maintain postage meter funds, and respond to mail and courier-related inquiries.
• Monitor and order office and coffee supplies, validate invoices, and obtain required approvals.
• Maintain visitor & employee key card access, inventory, and reception process records.
• Report building issues, and provide administrative support for office committees, projects, filing, scanning, and engagement activities.
• Collaborative mindset with a willingness to support team engagement, knowledge sharing, and continuous improvement.

Your team:

This position reports to the Assistant Manager, Administration. You will work closely with Administration team members and interact regularly with employees across the organization, including senior executives, as well as external clients, vendors, couriers, visitors, and service providers. This role is suited to a service-oriented professional who enjoys supporting others, managing multiple priorities, maintaining organized office processes, and contributing to a positive workplace experience.

Required skills:

• High school diploma required; post-secondary education or relevant learning courses preferred.
• Minimum of 1 year of related administrative, reception, office services, or front-line client service experience.
• Strong technical skills in Microsoft Outlook, Excel, and Word.
• Strong customer service orientation with the ability to interact professionally with employees, executives, clients, vendors, and visitors.
• Excellent organization and time management skills, with the ability to manage competing priorities and deadlines in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate logs, records, spreadsheets, and internal information.
• Ability to work independently, use sound judgment, resolve routine issues, and handle confidential information with discretion.

Languages: English

Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!