Assistant Manager

Suetables; Toronto; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

Suetables is seeking a proactive retail leader for our Toronto stores, The Well and Yonge location. You will oversee day-to-day operations, lead a small team, and drive in-store activations such as hand stamping and engraving appointments.

We expect 2-3 years in a store lead role, with scheduling/payroll experience and weekend availability. Knowledge of Shopify is a plus, and jewelry experience is an asset. The role requires strong communication and a passion for selling Suetables’ brand.

Qualifications

• 2-3 years minimum store retail lead/floor supervisor experience.
• Experience scheduling staff and payroll.
• Experience with Shopify is an asset.
• Weekdays and at least one weekend day availability (Saturday or Sunday).

Responsibilities

• Oversee and manage all day-to-day activities of the store at The Well and also some shifts at the Yonge store - 2501 Yonge.
• Provide floor leadership to staff/stylists 3+ people
• Work with marketing techniques to increase customer awareness of the store and products to attract as many customers as possible, including supporting social media campaigns
• Create and initiate in-store activations like hand stamping lessons, charm parties, engraving appointments and more.
• Assist in liaising staff & stores at The Well, local influencers, business associations, local schools and the community
• Train, motivate and provide leadership to store employees
• Provide guidance and leadership for best practices, shop and company policies
• Assist in forecasting staffing needs and developing staffing strategy to provide optimal staffing for all seasons with a constant eye on store profitability
• Support inventory rotation
• Help assess best store hours to maximize sales and traffic.
• Always look for new methods and innovative ways to increase sales and improve the business & loss prevention
• Help organize local promotions/ in-store events
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor local competition
• Attend bi-monthly management meetings and collaborate on head office initiatives
• Maintain high store standards and foster a positive and welcoming environment
• Help maintain accurate inventory counts for merchandise and oversee regular counting
• Ensure all products and displays are merchandised effectively to maximize sales and profitability while maintaining the Suetables brand
• Manage in-store technology
• Learn to personalize jewelry (hand stamping in-store), use the engraving machine and weld bracelets.
• Jewelry experience is an asset.

Skills

Store leadership

Retail supervision

Communication

Staff scheduling

Payroll experience

Customer service

Social media coordination

Tools

Shopify

Job description

Our shops are curated to house both Suetables-branded original jewelry designs, product collaborations with like-minded creators and soulful brands with whom we share a similar philosophy. We have both machine engraving, hand stamping and welding at this location.

About The Role

Location:486 Front Street West - The Well
Availability: 4-5 days a week; start -immediately.

Reporting to: Patti Davidson - multi store Toronto Manager.

Responsibilities:

• Oversee and manage all day-to-day activities of the store at The Well and also some shifts at the Yonge store - 2501 Yonge.
• Provide floor leadership to staff/stylists 3+ people
• Work withmarketing techniques to increase customer awareness of the store and products to attract as many customers as possible, including supporting social media campaigns
• Create and initiate in-store activations like hand stamping lessons, charm parties, engraving appointments and more.
• Assist in liaising staff & stores at The Well, local influencers, business associations, local schools and the community
• Train, motivate and provide leadership to store employees
• Provide guidance and leadership for best practices, shop and company policies
• Assist in forecasting staffing needs and developing staffing strategy to provide optimal staffing for all seasons with a constant eye on store profitability
• Supportinventory rotation
  
• Help assess best store hours to maximize sales and traffic. (Store must be open a minimum of 11 am to 7 pm and longer pre-holiday.)
• Always look for new methods and innovative ways to increase sales and improve the business & loss prevention
• Help organize local promotions/ in-store events
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor local competition
• Attend bi-monthly management meetings and collaborate on head office initiatives
• Maintain high store standards and foster a positive and welcoming environment
• Help maintain accurate inventory counts for merchandise and oversee regular counting
• Ensure all products and displays are merchandised effectively to maximize sales and profitability while maintaining the Suetables brand
• Manage in-store technology
• Learn to personalize jewelry (hand stamping in-store), use the engraving machine and weld bracelets.
• Jewelry experience is an asset.

Qualifications:

• Excellent communication and interpersonal skills
• 2-3 years minimum store retail lead/floor supervisor experience
• Experience scheduling staff and payroll.
• Experience with Shopify is an asset.
• Weekdays and at least one weekend day availability (Saturday or Sunday).