Retail Sales Associate — Full-time/Part-time Contract

Steff Eleoff; Toronto; Sur place; CAD 25 000 - 36 000; Temps partiel

Résumé du poste

Steff Eleoff, a Toronto jewelry brand, is opening two retail activations in Yorkdale Shopping Mall and Yorkville for FW26 from October through December. This contract role runs Oct 2–29 and Nov 12–Dec 12, selling a 50-piece assortment including FW26 and best sellers.

You will deliver luxury, high-touch service, manage multi-piece sales, and handle emails, transactions, and special orders while maintaining a premium vitrine and reliable weekly feedback to the brand team.

Qualifications

• 2+ years selling in premium or luxury retail.
• Comfort with a considered sell at a $300-$600 price point.
• Ability to learn a technical product and explain it plainly, without losing the design story.
• Precision with transactions, inventory counts, and paperwork.
• Availability for holiday retail hours - evenings, weekends, and peak weeks and Thanksgiving.
• Comfort standing for full shifts in a compact kiosk footprint.
• Able to work at both Toronto locations, Yorkdale Shopping Mall and Yorkville.

Responsabilités

• Sell to a luxury retail customer with high-touch service.
• Build multi-piece sales.
• Capture customer emails and contact details.
• Process transactions accurately and reconcile daily.
• Take special orders and follow through to the customer.
• Maintain the vitrine to a luxury standard – merchandising, restocking, cleaning, daily counts.
• Report customer reactions and sell-through patterns back to the brand team weekly.

Connaissances

Luxury retail sales

Product storytelling

Cash handling & POS

Description du poste

Steff Eleoff is a Toronto jewelry brand making sculptural pieces that sit somewhere between the gallery and the body. Every design starts as a drawing and is produced by hand. This fall we're opening two retail activations in Yorkdale Shopping Mall and Yorkville - a series of kiosks inside a high-traffic luxury retail environment, running from October through the holiday season, presenting our FW26 collection alongside our best sellers.

The role

You are the brand on the floor. This is a contract retail role starting October 2-29, then November 12-December 12. You'll sell a 50-piece assortment that spans our FW26 collection, tech ring covers, and best sellers.

What you'll do

• Sell to a luxury retail customer, with unhurried, high-touch service that meets the standard of the host environment
• Build multi-piece sales
• Capture customer emails and contact details
• Process transactions accurately and reconcile daily
• Take special orders and follow them through to the customer
• Maintain the vitrine to a luxury standard - merchandising, restocking, cleaning, daily counts
• Report customer reactions, objections, and sell-through patterns back to the brand team each week

What you bring

• 2+ years selling in premium or luxury retail; jewelry, watches, or accessories preferred, and experience in a department store or concession environment is a strong advantage
• Comfort with a considered sell at a $300-$600 price point
• The ability to learn a technical product and explain it plainly, without losing the design story
• Precision with transactions, inventory counts, and paperwork
• Availability for holiday retail hours - evenings, weekends, and peak weeks and Thanksgiving.
• Comfort standing for full shifts in a compact kiosk footprint
• Ability to work at both Toronto locations, Yorkdale Shopping Mall and Yorkville.

Details

• Contract position. Product training before opening. Reports to CMO. Strong performers will be considered first for future activations and permanent retail roles.