Store Leader – Jewelry & In-Store Experience

Suetables; Toronto; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

Suetables is seeking a proactive retail leader for our Toronto stores, The Well and Yonge location. You will oversee day-to-day operations, lead a small team, and drive in-store activations such as hand stamping and engraving appointments.

We expect 2-3 years in a store lead role, with scheduling/payroll experience and weekend availability. Knowledge of Shopify is a plus, and jewelry experience is an asset. The role requires strong communication and a passion for selling Suetables’ brand.

Qualifications

• 2-3 years minimum store retail lead/floor supervisor experience.
• Experience scheduling staff and payroll.
• Experience with Shopify is an asset.
• Weekdays and at least one weekend day availability (Saturday or Sunday).

Responsibilities

• Oversee and manage all day-to-day activities of the store at The Well and also some shifts at the Yonge store - 2501 Yonge.
• Provide floor leadership to staff/stylists 3+ people
• Work with marketing techniques to increase customer awareness of the store and products to attract as many customers as possible, including supporting social media campaigns
• Create and initiate in-store activations like hand stamping lessons, charm parties, engraving appointments and more.
• Assist in liaising staff & stores at The Well, local influencers, business associations, local schools and the community
• Train, motivate and provide leadership to store employees
• Provide guidance and leadership for best practices, shop and company policies
• Assist in forecasting staffing needs and developing staffing strategy to provide optimal staffing for all seasons with a constant eye on store profitability
• Support inventory rotation
• Help assess best store hours to maximize sales and traffic.
• Always look for new methods and innovative ways to increase sales and improve the business & loss prevention
• Help organize local promotions/ in-store events
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor local competition
• Attend bi-monthly management meetings and collaborate on head office initiatives
• Maintain high store standards and foster a positive and welcoming environment
• Help maintain accurate inventory counts for merchandise and oversee regular counting
• Ensure all products and displays are merchandised effectively to maximize sales and profitability while maintaining the Suetables brand
• Manage in-store technology
• Learn to personalize jewelry (hand stamping in-store), use the engraving machine and weld bracelets.
• Jewelry experience is an asset.

Skills

Store leadership

Retail supervision

Communication

Staff scheduling

Payroll experience

Customer service

Social media coordination

Tools

Shopify

Job description

Suetables is seeking a proactive retail leader for our Toronto stores, The Well and Yonge location. You will oversee day-to-day operations, lead a small team, and drive in-store activations such as hand stamping and engraving appointments.

We expect 2-3 years in a store lead role, with scheduling/payroll experience and weekend availability. Knowledge of Shopify is a plus, and jewelry experience is an asset. The role requires strong communication and a passion for selling Suetables’ brand.