Assistant Manager

Beyond Wireless Hamilton-Upper James; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Beyond Wireless, a leading communications provider, is seeking an Assistant Store Manager. The role requires a passionate leader to inspire team members, drive sales, and ensure an excellent customer experience. The successful candidate will take ownership of store culture and performance, while fostering personal and professional development.

Benefits

Guaranteed annual salary plus commission

Sales incentives and bonuses

Learning opportunities for career growth

Employee referral program

Discounts on services

Paid vacation

Employee Assistance Program

Comprehensive group benefits

Qualifications

• Proven experience in retail sales and leadership.
• Strong interpersonal and communication skills.
• Ability to inspire and motivate a team.

Responsibilities

• Lead and manage a retail team to achieve sales targets.
• Create a positive store culture focused on customer service.
• Develop and mentor team members for growth.

Skills

Leadership

Customer Service

Sales Skills

Team Collaboration

Education

Retail Management Experience

Job description

WHO We ARE : We’re Beyond Wireless, an independently owned, authorized Rogers and Fido Dealer and communications solutions provider. While we are incredibly passionate about making more possible through connectivity, we are even more passionate about people and helping them do GREAT things. With 39 retail locations and a robust Business division, we are collaborative, nimble, and excited to embrace opportunity and celebrate growth, development, and success.

WHAT We NEED : We see our Assistant Store Managers as the glue that holds the organization together – they communicate company strategy and priorities, embrace our philosophy of making every day great for customers AND employees, and create the store culture that dictates both employee and customer experience. They have a passion for people and understand the needs of their team members, and can personalize their coaching and mentoring skills to meet those needs. They also have a talent and love for sales and can successfully guide their branch to strong, consistent, year over year growth. Their dedication to superior customer service creates raving fans out of everyone who walks into store, and keeps them coming back for more.

• You are a LEADER - You take on a real leadership role by setting the example and tone for the entire team.
• You are HUMBLE - You are quick to point out the contributions of others and slow to seek attention for your own. You emphasize Team over yourself.
• You are HUNGRY - You are driven, and you inspire drive in others. You set your own bar and raise it constantly. Hard work isn’t hard, it is inspiring and just how we get things done. You have continued to demonstrate experience meeting and exceeding year-over-year targets.
• You are SMART - You’ve got good common sense about PEOPLE. You are interpersonally appropriate and aware. You ask good questions and listen intently to the answers. You possess and demonstrate good judgement and intuition and are constantly aware of the impact of your words and actions. You are a quick thinker and navigate information and people well.
• You have EXPERIENCE - You have experience achieving in a retail sales setting and inspiring and leading others to greatness.

WHY You Want the ROLE : YOU GET To :

• OWN IT! You strive to be a master of both sales skills and people skills, guiding your team to great success
• Take on a real leadership role by setting the example and tone for the entire team
• Seek constant improvement in both yourself and your team, on a personal and professional level
• Always seek to attract, retain and develop great talent to help raise the level of the store and the customer experience
• Build great relationships with your customers, team members, and fellow managers.

Benefits and Perks

• Guaranteed annual salary plus uncapped and progressive commission structure. You’re in control of your earning potential!
• Rewarding sales incentives of prizes and bonuses
• Learning opportunities that promote growth and development. We’re offering careers , not just jobs.
• Employee referral program
• Support anywhere, anytime. Easy access to your colleagues across the province
• Discounts on services
• Paid vacation
• Employees Assistance Program for all employees
• Group benefits program for full-time employees that includes health, dental, vision, massage, naturopath, mental health services, critical illness insurance, and more

Please Note

This is an in-person role.

The successful candidate will be required, prior to the start of employment, to complete a mandatory Criminal Record Check and provide two (2) official pieces of Canadian photo identification.

The search committee will begin consideration of candidates immediately and will continue until the position is filled. Thank you to all applicants. Only those selected to proceed will be contacted.

As part of our commitment to inclusivity, diversity, equality and accessibility, our goal is a workforce that reflects the communities we serve. Beyond Wireless welcomes all qualified applicants to apply, including individuals with disabilities, those who identify as Black, Indigenous, or persons of colour, members of the LGBTQ2IA+ community, and others. Accommodation is available upon request for candidates taking part in the selection process.

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