Assistant HR Manager - Head Office

OpenRoad Auto Group Limited; Richmond; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Tool Subsidy Program

Footwear Subsidy Program

Discounted Vehicle Purchasing Program

RRSP matching

Referral bonuses

Extended health and dental (full-time)

Job summary

OpenRoad Auto Group Limited is seeking an Assistant HR Manager to lead HR functions across BC and Ontario, guiding managers and HR personnel in a fast-growing automotive retail group. This role emphasizes compliance, training, and employee relations, with a strong focus on development and internal promotion.

The position requires a post-secondary HR degree, 5+ years in HR, and 2+ years of leadership experience, with knowledge of employment laws and privacy.

Qualifications

• Post-secondary degree in Human Resources Management.
• Minimum 5 years of Human Resources experience.
• Minimum 2 years of leadership/management experience.
• Good understanding of employment laws and practices.
• Good understanding of information security, privacy, and compliance concepts.
• Excellent verbal and written communication skills; tactful, articulate, and high use of discretion.
• Strong presentation and facilitation skills with groups.
• Ability to communicate across all levels of the organization and work with people from diverse backgrounds.
• Service-oriented, with the ability to build strong working relationships with multiple stakeholders.
• Resourceful and process-oriented with good business acumen.
• Ability to act quickly and decisively without compromising quality.
• Detail-oriented with strong organizational skills and the ability to multi-task.
• Analytical and methodical approach to problem-solving, with the ability to manage work-related stress.
• Highly flexible and adaptable in a changing work environment.
• Positive attitude and strong team orientation.
• Willingness to take on additional responsibilities as needed.
• Knowledge and experience with union and labour relations.
• Retail and automotive industry experience.

Responsibilities

• Advise and oversee the daily functions and decisions of HR personnel.
• Provide recommendations and guidance to Managers on HR-related matters.
• Support all HR functions across BC and Ontario locations.
• Deliver ongoing training and leadership support to HR personnel.
• Support, coach, and advise Management on Associate matters, including disciplinary action, employee relations, performance management, engagement, health and safety, recruitment, disability management, and communication.
• Lead employee relations matters, workplace investigations, and personnel concerns in collaboration with relevant departments.
• Ensure compliance with local legislation and lead the implementation of new legal or regulatory requirements.
• Review and update HR policies and procedures, and oversee their roll-out and ongoing compliance.
• Oversee and manage HR projects — including training, recruitment, employee engagement, and recognition programs — from initiation through completion, ensuring timelines, deliverables, and stakeholder communication are managed effectively.
• Develop and implement training initiatives aligned with HR and company goals.
• Guide the HR Department in developing and monitoring HR metrics, reporting areas of concern and opportunity to leadership.
• Communicate through internal channels to Managers and Associates, including dealership overview reports and quarterly updates.
• Follow all Company safety policies and practices; immediately report any accidents to a Manager/Supervisor.
• Perform other duties and administrative tasks as assigned by Management.
• OpenRoad reserves the right to modify this job description as business needs require.

Skills

Communication skills

Leadership

Employment law knowledge

Privacy & compliance

Problem solving

Organizational skills

Multitasking

Adaptability

Team orientation

Attention to detail

Education

Post-secondary HR degree

CHRP designation (in progress)

Job description

Position: Assistant HR Manager

Employment Status: Full-time

Dealership: Head Office

Department: Human Resources

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including Tool Subsidy Program, Footwear Subsidy Program, a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)

• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Advise and oversee the daily functions and decisions of HR personnel.
• Provide recommendations and guidance to Managers on HR-related matters.
• Support all HR functions across BC and Ontario locations.
• Deliver ongoing training and leadership support to HR personnel.
• Support, coach, and advise Management on Associate matters, including disciplinary action, employee relations, performance management, engagement, health and safety, recruitment, disability management, and communication.
• Lead employee relations matters, workplace investigations, and personnel concerns in collaboration with relevant departments.
• Ensure compliance with local legislation and lead the implementation of new legal or regulatory requirements.
• Review and update HR policies and procedures, and oversee their roll-out and ongoing compliance.
• Oversee and manage HR projects — including training, recruitment, employee engagement, and recognition programs — from initiation through completion, ensuring timelines, deliverables, and stakeholder communication are managed effectively.
• Develop and implement training initiatives aligned with HR and company goals.
• Guide the HR Department in developing and monitoring HR metrics, reporting areas of concern and opportunity to leadership.
• Communicate through internal channels to Managers and Associates, including dealership overview reports and quarterly updates.
• Follow all Company safety policies and practices; immediately report any accidents to a Manager/Supervisor.
• Perform other duties and administrative tasks as assigned by Management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Post-secondary degree in Human Resources Management.
• Minimum 5 years of Human Resources experience.
• Minimum 2 years of leadership/management experience.
• Good understanding of employment laws and practices.
• Good understanding of information security, privacy, and compliance concepts.
• Excellent verbal and written communication skills; tactful, articulate, and high use of discretion.
• Strong presentation and facilitation skills with groups.
• Ability to communicate across all levels of the organization and work with people from diverse backgrounds.
• Service-oriented, with the ability to build strong working relationships with multiple stakeholders.
• Resourceful and process-oriented with good business acumen.
• Ability to act quickly and decisively without compromising quality.
• Detail-oriented with strong organizational skills and the ability to multi-task.
• Analytical and methodical approach to problem-solving, with the ability to manage work-related stress.
• Highly flexible and adaptable in a changing work environment.
• Positive attitude and strong team orientation.
• Willingness to take on additional responsibilities as needed.

Assets

• Working towards CHRP designation.
• Knowledge and experience with union and labour relations.
• Retail and automotive industry experience.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.